Workforce Development Representative - Minnesota Department of Employment and Economic Development : Job Details

The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED's mission is simple: to empower the growth of the Minnesota economy, for everyone.We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live our values by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious.DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting service-members, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota.Job Class: Workforce Development RepresentativeAgency: Department of Employment and Economic Development* Job ID: 88015* Location: Moorhead* Telework Eligible: Yes, may be eligible for some telework* Full/Part Time: Full-Time* Regular/Temporary: Unlimited* Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously* Date Posted: 08/05/2025* Closing Date: 08/11/2025* Hiring Agency/Seniority Unit: Department of Employment and Economic Development - MAPE* Division/Unit: Workforce Development* Work Shift/Work Hours: Day Shift* Days of Work: Monday - Friday* Travel Required: No* Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually* Classified Status: Classified* Bargaining Unit/Union: 214 - Minnesota Associate of Professional Employees (MAPE)* FLSA Status: Nonexempt* Designated in Connect 700 Program for Applicants with Disabilities : YesThe work you'll do is more than just a job.At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.Job SummaryThis position will be located in Moorhead.This position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one on one assistance with a priority on serving Unemployment Insurance applicants and Veterans, so they can make informed career choices. The incumbent provides technical and informational career guidance and resources on how to seek employment through job search and resume writing classes and other employment-related workshops so that job seekers have access to information and tools to secure appropriate employment and provides information to employers, so they have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them.This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.This posting may be used to fill multiple positions.QualificationsMinimum QualificationsPlease ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.Three (3) years of experience in a customer service or administrative position supporting case management, career guidance, or a similar role as determined by the agencyApplicants that meet the above minimum qualification will be further evaluated on the following:Skill in:* Microsoft Office Suite including Outlook, Word and Excel sufficient to provide a comprehensive review of resumes and apply any accepted guidance to job seeker's documents* Communicating sufficiently to provide career guidance and coaching to adult career seekers* Developing and presenting workshops and trainings, both virtually and in-personAbility to:* Form and grow connections with community partners such as educational institutions, employers and supportive services to assist career seekers in gaining employment* Provide customer service sufficient to respond effectively to clients, coworkers, and customers who have questions about agency operations and proceduresPreferred Qualifications* Bachelor's degree in education, social work, human services, counseling, or other closely related field as determined by the agency* Skill in communicating in a secondary language such as Spanish, Hmong, or Somali* Experience using WorkForce One, CareerForceMN.com, Minnesotaworks.net, SharePoint, WebEx and Zoom* Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and culturesAdditional RequirementsA job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:* Criminal Background Check* Employment Record Review (current and former State employees only)* Employment Reference Check* Conflict of Interest Review* Driver's License and Record CheckThe Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.Application DetailsHow to ApplySelect Apply for Job at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-###-#### or email [email protected] . For additional information about the application process, go to .Connect 700 ProgramTo receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at [email protected] .VeteransTo be considered with Veteran's Status , you MUST indicate this on your application and submit a copy of your DD-214 form and other required documentation to [email protected] by the closing date.Recently Separated Veterans (RSV) : Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview.Certain Disabled Veterans : Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a non-competitive basis.See the above links for criteria and eligibility.Current State Employees* Please apply via Self Service.* Bidding or expression of interest: This vacancy is open for bids/expression of interest and all qualified applicants simultaneously. Current employees of DEED who are currently in the same classification, who are eligible, and apply within the seven (7) day period will be considered prior to filling the position by other means.ContactIf you have questions about this position, contact Allex Roberge at [email protected] together to improve the state we love.What do Minnesota's State employees have in common?* A sense of purpose in their work* Connection with their coworkers and communities* Opportunities for personal and professional growthBenefitsAs an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your benefits may include:* Paid vacation and sick leave* 12 paid holidays each year* Low-cost medical, dental, vision, and prescription drug plans* Fertility care, including IVF* Diabetes care* Dental and orthodontic care for adults and children* 6 weeks paid leave for parents of newborn or newly adopted children* Pension plan that provides income when you retire (after working at least three years)* Employer paid life insurance to provide support for your family in the event of death* Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury* Tax-free expense accounts for health, dental, and dependent care* Resources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:* Training, classes, and professional development* Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )Employee Assistance Program (EAP) for work/life support:* A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance* Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues* Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder carePrograms, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.EQUAL OPPORTUNITY EMPLOYERSMinnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.APPLICANTS WITH DISABILITIESMinnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-###-#### or email [email protected] and let us know the support you need.The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at [email protected] . Please indicate what assistance is needed.#LI-Hybrid