Work From Home Technical Support Agent-Full time / Part time - FTI Consulting : Job Details

**Job Title: Work From Home Technical Support Agent - Full time / Part time****Job Type: Full-time****Location: Dallas, TX****Salary Range: $25 to $40 per hour****Job Overview:**FTI Consulting is seeking motivated and dedicated individuals to join our team as Work From Home Technical Support Agents. As a technical support agent, you will be responsible for providing exceptional customer service and technical assistance to our clients. This is a remote position, allowing you the opportunity to work from the comfort of your own home.**Responsibilities:**- Provide technical support to customers via phone, email, and chat- Troubleshoot technical issues and provide solutions in a timely manner- Document all customer interactions and resolutions accurately- Collaborate with team members to ensure customer satisfaction- Stay up-to-date on product knowledge and industry trends**Requirements:**- High school diploma or equivalent- Previous experience in technical support or customer service- Strong communication and problem-solving skills- Proficiency in Microsoft Office and other technical tools- Ability to work independently and efficiently in a remote settingFTI Consulting is an equal opportunity employer and does not discriminate against applicants based on race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law. We comply with all regulations regarding the prohibition of inquiring about criminal backgrounds during the application process.If you are passionate about technology and helping others, we encourage you to apply for the Work From Home Technical Support Agent position at FTI Consulting. Join us in providing top-notch technical support and making a positive impact on our clients' experiences. recblid ia4m3cnf914zkj9msqnlzsf0ana6f1