WORK AT HOME CALL CENTER REPRESENTATIVE (Full Time & Part Time) - MCI : Job Details

WHAT DOES A CALL CENTRE REPRESENTATIVE DO? Develop your abilities and grow with our team, interacting with customers from coast to coast making outbound calls. Call Centre Representatives are responsible for the following tasks:Listen to customers, understand their needs, and resolve customer issues. Utilize systems and technology to complete account management tasks. Recognize sales opportunity and apply sales skills to upgrade. Explain and position the products and processes with customers. Appropriately escalate customer dissatisfaction with managerial team. Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, ...Representative, Call Center, Part Time, Technical Support, Customer Service, Retail