Wireless/MDM IT Support Engineer - Randstad : Job Details

\r\n\r\n\r\n\t. Troubleshoot and resolve mobile device issues related to applications, email, contacts, calendar, data, and carrier connectivity.\r\n\t. Provide onsite support for iOS devices, including troubleshooting and testing of new updates.\r\n\t. Administer and maintain the AirWatch MDM platform for enterprise device management.\r\n\t. Perform telecom moves, adds, and changes (MAC work) for end users.\r\n\t. Assist in the testing and evaluation of new mobile devices against enterprise email and MDM systems.\r\n\t. Provide testing support for current and future mobile infrastructure solutions.\r\n\t. Document issues, resolutions, and troubleshooting steps using the Sherwell Help Desk System.\r\n\t. Maintain effective communication and collaborate with City employees to ensure seamless mobile support.\r\n\t. Support IT security initiatives by applying best practices in mobile and computer security.\r\n\t. Participate in projects and work efforts as assigned.\r\n\r\n\r\n. Qualifica...IT, Support Engineer, Support, Engineer, Help Desk, Enterprise, Technology, Staffing