Role: Windows Engineer Term: 12/4/2023-03/29/2024 Location: NYC HYBRID - 2 days onsite NO THIRD PARTY C2C
- Manage Microsoft Windows systems for all environments, including but not limited to Production, Lab, Test and UAT
- Extensive experience with ITIL based IT Service Management procedures (ServiceNow preferred platform)
- Strong engineering understanding of Active Directory including but not limited to: GPO, delegations, sites, replication, auditing etc
- Experience with O365 and Microsoft Exchange, Microsoft Teams
- Experience with Proofpoint or similar products
- Strong scripting in PowerShell to administer systems, automation and for reporting.
- Be able to provide recommendations to enhance current environment.
- Experience with SCCM and Windows patching processes
- Responding to issues involving systems managed by the OS Team.
- Evaluating and implementing new software and OS configurations.
- Receive and respond to incoming calls and/or e-mails regarding all infrastructure problems.
- Participate in on-call rotation
- Assist and coordinate projects initiated by other IT Dept. /Business Units.
- Work with Network and Security Teams to resolve servers/infrastructure issues
- Accurately document instances of infrastructure server component failure, repair, installation, and removal.
- Expertise with VMware Horizon, Citrix XenApp.
- Manage the lifecycle of Windows systems
- Monitoring of all systems/processes running within the Windows environment.
- Be able to communicate effectively to both technical and non-technical teams.
Requirements
- Minimum of 5 years of technical experience (Financial industry preferred).
- The ability to figure out solutions to problems via standard and non-standard methods.
- PowerShell scripting to be able to create and perform job functions
- Organized and methodical troubleshooting skills.
- Strong written and oral communication skills.
- Hands-on system troubleshooting experience.
- Experience working in a team-oriented, collaborative environment