West Virginia Energy Program Community Manager - ZipRecruiter : Job Details

Job DescriptionJob DescriptionWest Virginia Energy Program Community Manager 1 Position OverviewLocation: Must be local to Charleston, WV area (within 1 hour commute) Employment Type: Full-time, Hybrid (minimum 1 day per week in local office) ProtoGen, Inc. seeks a dynamic Community Manager to lead community engagement and outreach efforts for a West Virginia energy program. This position is essential to building strong community relationships and ensuring equitable access to solar energy solutions for West Virginia's most vulnerable . This role offers an exceptional opportunity to directly impact community empowerment and clean energy adoption across West Virginia. 2 Program BackgroundThe West Virginia energy program aims to install solar infrastructure across the state. This four-year initiative focuses on reducing energy burdens for low- and moderate-income (LMI) communities while fostering economic development and enhancing grid reliability throughout West Virginia. The Community Manager will report to the Program Director. 3 Location RequirementCandidates must be located within 1 hour of Charleston, WV, and able to maintain regular presence at our local office location. 4 Key Responsibilities4.1 Community Engagement & Outreach

• Design and implement comprehensive community engagement strategies to maximize program participation among target demographics
• Organize and facilitate community forums, information sessions, and public meetings to educate about solar energy benefits
• Build and maintain relationships with local community organizations, faith-based institutions, and neighborhood associations
• Develop outreach approaches for local communities throughout West Virginia

4.2 Educational Materials Development

• Create accessible educational content including factsheets, brochures, newsletters, and digital materials in multiple formats
• Develop presentations and training materials for community workshops and information sessions
• Design user-friendly guides explaining program eligibility, application processes, and solar technology basics
• Collaborate with team to ensure consistent messaging across all communication channels
• Maintain and update program website content and social media presence

4.3 Partnership Development & Management

• Establish strategic partnerships with local nonprofits, community development organizations, and advocacy groups
• Coordinate with social service agencies, housing authorities, and community action agencies to reach eligible participants
• Build relationships with local government officials, community leaders, utilities, contractors, installers, and influential stakeholders
• Manage partnerships with Community Development Financial Institutions (CDFIs) and financing organizations
• Facilitate collaboration between community groups and program implementation teams

4.4 Participant Support & Navigation

• Serve as primary point of contact for community members interested in program participation
• Guide potential participants through eligibility assessment and application processes
• Provide ongoing support and communication throughout the solar installation process
• Address community concerns and questions about program requirements and benefits
• Coordinate with customer service teams to ensure positive participant experiences

4.5 Data Collection & Program Feedback

• Conduct community surveys and focus groups to assess program effectiveness and community needs
• Collect and analyze participant feedback to inform program improvements
• Track community engagement metrics and outreach effectiveness
• Prepare regular reports on community engagement activities and outcomes
• Maintain detailed records of community interactions and partnership activities

4.6 Event Coordination & Programming

• Plan and execute community events, information fairs, and educational workshops
• Coordinate participation in local festivals, farmers markets, and community gatherings
• Organize solar system showcases and participant testimonial events
• Manage logistics for community meetings including venue coordination, materials preparation, and follow-up
• Develop and implement seasonal engagement campaigns and awareness initiatives

5 Required Qualifications5.1 Education & Experience

• Bachelor's degree in communications, community development, social work, public administration, or related field (additional community engagement experience may substitute on year-for-year basis)
• Minimum 2 years of experience in community outreach, engagement, or program coordination
• Experience working with low- and moderate-income communities and understanding of social equity issues
• Demonstrated passion for community empowerment

5.2 Skills & Competencies

• Exceptional interpersonal and communication skills with ability to engage diverse audiences
• Strong public speaking and presentation abilities
• Sensitivity when working with diverse populations
• Excellent organizational skills and ability to manage multiple community initiatives simultaneously
• Proficiency with social media platforms, content management systems, and basic design software

5.3 Qualifications

• Experience with renewable energy, environmental programs, or utility assistance programs
• Knowledge of federal and state energy assistance programs and community development initiatives
• Experience with grant-funded community programs or nonprofit program management
• Familiarity with West Virginia communities and regional dynamics

6 What We Offer

• Competitive salary with comprehensive benefits package
• Opportunity to make direct, measurable impact in West Virginia communities
• Professional development opportunities in clean energy and community engagement
• Collaborative work environment with mission-driven colleagues
• Hybrid work arrangement with community-focused travel opportunities
• Position with established community partnerships and program momentum

7 Application RequirementsInterested candidates must submit:

• Comprehensive cover letter detailing relevant community engagement experience
• Detailed resume demonstrating background in community outreach and program coordination
• Three professional references, including at least one from community organization or social service agency

8 About ProtoGen, Inc.ProtoGen is a leading distributed energy consulting firm specializing in sustainable and resilient energy solutions. Founded with a mission to advance energy security and resiliency by creating alignment among energy stakeholders, we bring together deep technical expertise, strong leadership capabilities, and exceptional educational skills to serve our diverse client base. 8.1 Our Core Services:

• Energy project lifecycle management from conceptual development through operations and maintenance
• Feasibility studies, design and engineering, and project management
• Workforce development and training program administration
• Curriculum design and learning management system development
• Technical assistance and consulting for complex energy systems

8.2 Our Expertise: We serve clients across multiple sectors including commercial & industrial companies, real estate developers, educational institutions, laboratories, federal agencies, state energy offices, and municipal and tribal governments. Our team combines decades of experience in microgrids, distributed energy resources, solar PV systems, energy storage, and grid integration technologies. 8.3 What Sets Us Apart: We offer a rare combination in our industry: deep technical expertise and experience, strong leadership and communication skills, and the ability to educate and bring along stakeholders. Our approach focuses on transparency, community empowerment, and delivering measurable results. 8.4 Our Values:

• Transparency: Building trust through open communication and honest assessments
• Empowerment: Helping communities enhance sustainability, resilience, and energy equity
• Innovation: Advancing cutting-edge technologies and market solutions
• Collaboration: Creating alignment among diverse energy stakeholders

9 Equal Opportunity EmployerProtoGen, Inc. is committed to creating a diverse and inclusive workplace and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , , or expression, , , genetics, disability, , or veteran status.

Flexible work from home options available.