Welcome Desk Associate - The Salvation Army Eastern Territory : Job Details

The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce, or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role. Member Services - Provide excellent guest service to the community by ensuring all guests, clients, and members receive prompt, courteous service in accordance with established Camden Kroc Welcome Desk policies and procedures. - Maintain awareness of all Kroc Center programs to share relevant information with guests and customers. - Ensure current information and promotional material is always available and visible in the Welcome Desk area so that members, guests, and potential members always have access to needed information. - Respond promptly to membership account inquiries. - Receive and manage incoming telephone calls, emails, and inquiries in a...Associate, Data Entry, Retail, Information, Membership