Web Check In Administrator - Earn $18.51/Hour + Full Benefits - Hub Group Trucking : Job Details

Hub Group is Now Hiring Web Check In Administrators in Columbus, OHEarn $18.51 per Hour - Full Benefits

What to Expect?

Provide clear concise administrative support for Final Mile locations throughout their network. Complete and validate delivery stop details via data entry within the appropriate software databases accurately and in a timely manner.

What's In It For You?

• Earn $18.51 per hour
• Paid holidays
• Benefits such as Medical/Dental/Vision
• 401K plan with employer contributions
• Opportunity for advancement and career development
• Culture that embraces a work-life balance

Connect with Hub Group Today! Apply Now!

Get Started:

• STEP ONE: Request info by submitting this form
• STEP TWO: Complete the Hub Group online application (provided upon completion of STEP ONE and takes 10-15 min)
• STEP THREE: Connect with a Hub Group talent specialist to discuss the available role (we'll contact you at the number provided)

Responsibilities:

• Review delivery/field paperwork to ensure scope of work is completed
• Validate and reconcile order data
• Accurate data entry of delivery paperwork into appropriate databases
• Process daily working order, respond to Logistics Coordinator as needed
• Assist with back of truck check-in
• Answer inbound phone calls from customers and delivery teams
• Validate badges and uniforms are compliant
• Interact with delivery teams to ensure accurate information is being processed
• Strong customer service skills, must be able to handle escalated issues
• 75% of time spent in office; 25% of time spent in warehouse checking in delivery teams
• Identify opportunities for improvement and efficiency gains
• Excellent attention to detail required
• Professional, polite phone skills
• Act in a professional and an appropriate manner
• Dependable, organized, ability to multitask
• Schedule flexibility; ability to expand hours during events

Qualifications:

• High School diploma or equivalent, post high school education a plus
• Prior customer service experience preferred
• Excellent data entry skills required, must have a strong attention to detail
• Strong written and verbal communication skills
• Knowledge of Microsoft Office skills
• Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment
• Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask

Connect with Hub Group Today! Apply Now!

About Hub Group:

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of The Way Ahead - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do.

(*Perform other duties as assigned)