Warranty Administrator - Jaguar/Land Rover Anaheim Hills - RUSNAK Auto Group : Job Details

Warranty Administrator - Jaguar/Land Rover Anaheim Hills

Join to apply for the Warranty Administrator - Jaguar/Land Rover Anaheim Hills role at Rusnak Auto Group

Warranty Administrator - Jaguar/Land Rover Anaheim Hills

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Join to apply for the Warranty Administrator - Jaguar/Land Rover Anaheim Hills role at Rusnak Auto Group

Overview Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!

Overview Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 12 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 15 extraordinary brands of the most sought after luxury cars. Our Jaguar/Land Rover dealership in Anaheim Hills is seeking a Warranty Administrator. This is a great opportunity to take your automotive career to the next level. In this position, you will manage claim submission and warranty receivables recovery and all associated documentation in a professional, timely and accurate manner in addition to achieving individual proficiency goals established by management to support strategic plan objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. What We Offer

• Great work environment
• Factory training
• Professional development and opportunities to grow within a well-respected company
• Competitive Pay
• Health Insurance Coverage (medical, dental, vision, and life)
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Flexible Spending Account
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Employee Referral Bonus Program
• Compensation will be based on experience and skill level.
• To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency.

Responsibilities Effectively and Efficiently Manages Claims Administration

• Successfully and consistently ensures that claims are correctly administered within pre-designated time frames; effectively communicates claim related repair information and recommendations clearly and accurately with all constituents.
• Reviews all rejected claims on first pass with Service Manager to ensure proper procedures are being followed; corrects claim errors; re-submits claim in corrected format.
• Ensures Repair Order (RO) documentation, repair procedures, and document storage complies with all Company, Manufacturer, and legal requirements and regulations.
• Proactively learns, remains current with, and fully understands all manufacturers' publications relevant to warranty claim administration.
• Consistently and correctly identifies extra charges that can be claimed to ensure these are added during the booking process.
• Maintains a close, trust-based working relationship with manufacturer partner representatives and vendors.

Effectively and Efficiently Achieves Proficiency Goals and Objectives

• Participates in determination of personal performance targets; sets challenging goals.
• Manages warranty schedule to ensure aging claims are processed and continually followed through to payment.
• Maintains a claim status based upon specific Company, dealership, and manufacturer schedules.
• Posts credit notes/reconciles receivables correctly and in a timely manner.

Effectively and Efficiently Provides Back Up Support to Service Booker

• Works closely with Service Booker; crossed-trains, and remains current, on all related Company practices, policies, and procedures to ensure consistent coverage; may supervise booking department personnel as required.

Qualifications

• Experience Ideal: Minimum of 5 years in position of Accounting or similar positions in automotive, Retail, Sales, Hospitality or Food & Beverage industries.

Degree/Diploma Bachelor's Degree : Accounting Desired Licenses Required Valid CA Driver License Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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