Job Location : Rochester,NY, USA
Join our team as a Warehouse & Delivery Technician and play a vital role in ensuring timely and accurate deliveries to our valued customers! As a key member of our warehouse team, you will be responsible for safely transporting goods to designated locations while providing exceptional customer service.
Warehouse Duties:
- Lead the gathering and loading of deliveries each day (8:30-9am).
- Utilize forklifts or other equipment for loading/unloading heavy items when necessary.
- Assist with same day deliveries and last-minute discharges.
- Assemble newly received equipment as needed.
- Learn basic wheelchair setups (K0001-K0004).
- Train and understand the procedures and protocols for cleaning and disinfecting equipment.
- Clean & disinfect all returned/used equipment within 24 hours (based on hqaa.org for accreditation purposes).
- Ensure the warehouse is clean and organized. Empty all trash cans every other day in warehouse, main store, & kitchen.
- Assist with maintenance around the building when needed.
- Assist with snow removal in winter months - front sidewalk, back overhang area, loading ramps, etc.
- Assist with the upkeep of the grounds as needed/requested.
- Handle any Special Projects that the Warehouse Manager assigns.
Delivery Duties:
- Safely and efficiently operate delivery vehicles to transport goods to customer's locations.
- Adhere to all commercial driving regulations and traffic laws to maintain a safe driving record.
- Load and unload products from the vehicle following proper safety procedures.
- Communicate with customers to confirm delivery details and address any concerns.
- Provide excellent customer service by being courteous, professional, and helpful during deliveries.
- Set up and fully explain basic functions of equipment at the time of delivery.
- Lead two person deliveries (currently Monday, Wednesday & Fridays)
**Requirements:**
- Prior experience as a Warehouse Technician and/or Delivery Driver or in a similar role is preferred.
- Proficiency in route driving and navigating various locations.
- Ability to lift and move heavy items (75 lbs); experience with load/unload safety procedures.
- Strong communication skills to interact effectively with customers and co-workers.
- Customer service-oriented mindset with a focus on exceeding customer expectations.
- Familiarity with operating vans or other delivery vehicles is advantageous.
Join our team of dedicated professionals committed to delivering excellence in service. Competitive benefits package offered for this position. Apply now and be part of our dynamic team!
Must submit to a background check.