Warehouse Coordinator IV - Sumner, WA - Yusen Logistics : Job Details

Salary: $25.00 per hour eligible for bonus program As a Warehouse Coordinator IV, candidates will be a pivotal force in providing leadership and guidance to a team. This role is multifaceted, involving not only advanced customer support but also team management, process optimization, and fostering a customer-centric culture within the department. Candidates will play a crucial role in ensuring the highest level of customer satisfaction and team performance. Responsibilities Team Leadership. Provide leadership and direction to a team of Customer Service Representatives. Foster a positive and collaborative team culture, emphasizing accountability and continuous improvement. Advanced Customer Support. Handle excalated customer inquiries and complaints with a high level of professionalism and empathy. Be an 100% customer facing employee, often serving as a main point of contact. Handle multiple customer accounts. Team Development and Training. Conduct regular training sessions to enhance t...Warehouse, Continuous Improvement, Coordinator, Customer Service, Manufacturing