VP of Information Systems - custom goods : Job Details

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Job Summary:The Vice President of Information Systems will lead the strategic vision, development, implementation, and ongoing management of all information technology systems for the organization. This executive will play a key role in driving digital transformation, operational efficiency, and system scalability across all logistics, transportation, and warehousing operations. The VP will ensure that technology initiatives align with business objectives, enhance customer experience, and support sustainable growth.Key Responsibilities:

• Develop and execute IT strategies aligned with overall company goals.
• Lead enterprise-wide digital transformation initiatives, including WMS, TMS, and ERP systems.
• Evaluate and implement technology to support scalability, automation, and innovation.
• Oversee architecture and integration of core 3PL systems (e.g., WMS, TMS, YMS, EDI).
• Manage infrastructure for security, redundancy, and performance.
• Ensure high availability and disaster recovery planning.
• Lead and mentor IT, software development, cybersecurity, and support teams.
• Foster a culture of continuous learning, agility, and operational excellence.
• Leverage data analytics and BI tools to enhance reporting, forecasting, and decision-making.
• Ensure data accuracy, compliance, and integrity across platforms.
• Ensure systems and data security in accordance with industry regulations (SOC 2, GDPR, etc.).
• Maintain robust protocols for risk management and compliance.
• Oversee relationships with IT vendors and service providers.
• Manage technology budgets and ensure ROI on all initiatives.

Core Behaviors:Demonstrate to comply with Custom Goods' Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Qualifications & Experience:

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 10+ years of IT leadership experience, with a proven track record in managing enterprise IT systems, infrastructure, and security.
• Strong knowledge of enterprise applications, cloud computing, cybersecurity, and IT frameworks (e.g., ITIL, COBIT).
• Demonstrated ability to lead high-performing teams, drive change, and influence executive leadership.
• Strong analytical, strategic thinking, and decision-making skills to address complex IT challenges.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for business leaders.
• Certifications (Preferred): PMP, CISSP, ITIL, AWS, Microsoft Azure, or other relevant IT certifications.

AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.This commitment extends to all aspects of Custom Goods' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionSales, General Business, and Education
• IndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing

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