Volunteer Specialist - Community of Hope : Job Details
Volunteer Specialist
Community of HopeJob Location : Washington,DC, USA
Posted on :
2025-08-17T07:29:52Z
Job Description :
Job Type Full-time Description Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable.Our Approach and Values:We celebrate people's strengths and acknowledge the impact of trauma on people's lives. We embrace diversity, welcome all voices, and treat everyone with respect and compassion.We lead and advocate for changes to make systems more equitable.We strive for excellence and value integrity in all that we do.Position Summary: The Volunteer Specialist is accountable directly to the Volunteer Manager. This is a full-time position, based out of our Conway Health and Resource Center in SW DC. The salary range for this position is $24.03 - $26.44 per hour and the offer amount is determined by the candidate's education, qualifications, and experience. Indeed provides its own estimated salary calculator and is not affiliated with COH's range.Highlighted Duties and Responsibilities:
- Recruits and screens volunteers across all programs including updating online recruitment platforms and attending recruiting fairs
- Schedules sufficient number of volunteers for volunteer opportunities (e.g. Fam-Club, Birthday & Winter Parties) at COH's two short-term family housing sites in Wards 6 & 8 (The Aya and The Triumph).
- Works with the Youth Engagement Specialist (YES) to plan and implement engaging and age-appropriate activities for Fam-Club.
- Supports team's storytelling for Stories of Hope and other communications by collecting photo releases and taking photos of residents. Connect Communications team with families who are interested in sharing their story.
- Works with Volunteer Manager to develop content for monthly volunteer newsletter by creating at least one piece each month in an accurate and timely manner.
- Maintains communication with volunteers via phone, email, and/or mail to develop and maintain ongoing, long-term participation and strengthen involvement (i.e. for continued volunteer involvement as well as to convert to becoming donors).
- Supports Development team with organizing and disseminating in-kind donations, as needed, including during the winter holiday season
- Supports COH organization-wide and community events to ensure volunteer needs are met
- B.A./B.S. preferred. High school diploma or equivalent required
- Minimum 2 years of volunteer management experience preferred
- Highly motivated and organized with strong communication skills; must be comfortable speaking in front of groups and be able to communicate clearly (written and verbally) and effectively for a variety of audiences.
- Experience working in a nonprofit, health care, or social service environment a plus
- CPR & First Aid required
- Commitment to volunteerism and providing meaningful volunteer experiences required
- Familiarity with best practices in volunteer management, child development, youth development programming and management, positive communication skills & behavior management, trauma-informed care are required
- Commitment to supporting families experiencing homelessness and historically under-resourced communities
- Able to work both independently and with a team
- Knowledge of computer systems, including internet and Microsoft Office required
- Knowledge of Raiser's Edge and/or VolunteerHub, a plus
- Ability to easily travel between sites as needed
- Ability to work a flexible schedule, including four evenings/week and occasional weekends
- Ability to travel between DC-based service locations as needed.
- In relation to remote work versus on-site expectations, this position is classified as the following: Hybrid: Required to work four days/evenings on site with the option to work one day remote . Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire
- Remote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance.
- 8-hour workdays, which include a paid lunch
- 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basis
- Annual performance-based raises, up to 5% of your annual pay
- National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
- Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
- Ongoing internal leadership training for supervisors
- Ongoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and training
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
- Life insurance, short-term disability, and long-term disability insurance
- 403(b) Retirement Plan
- Flexible Spending Accounts for medical and dependent care reimbursable expenses
- And much more!
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