Volunteer Coordinator (Program Specialist I) - Anne Arundel County : Job Details

Salary : $59,613.00 - $110,209.00 Annually Location : Anne Arundel County, MD Job Type: Full-Time Permanent Job Number: 08093 Department: Detention Opening Date: 09/10/2025 Closing Date: 9/29/2025 11:59 PM Eastern Position Description This position announcement will be used to fill a full time, permanent, safety sensitive Volunteer Coordinator (Program Specialist I) in the Department of Detention Facilities with Anne Arundel County Government. This is program management support work carrying out assignments in operational programs requiring knowledge of a range of program issues to perform recurring assignments involving standard principles and practices. NATURE AND VARIETY OF WORK The occupational field of program management work involves the overall management of the Department of Detention Facilities Volunteer Service Program. The incumbent develops and plans for the effective operation of the volunteers and educates the community to the need for volunteers and volunteer programs for the facilities. The incumbent in this position will also identify service needs and develop a pool of volunteers to ensure adequate coverage to each of their assigned facilities. The field of work will consist of recruiting and orientating community persons to work as a volunteer in a correctional setting, the maintenance, care and security of volunteers files, the processing of applications and the gather of Volunteer Program statistics for monthly reports. An employee in this class utilizes knowledge of program management support and program subject matter principles, techniques, functions, regulations and procedures in carrying out a variety of standard assignments within a defined area of one or more programs. Assignments may also require knowledge of and skill in using computer and automated office technology. The employee independently plans and carries out the aspects of program implementation and resolves problems and deviations in accordance with policies and program practices. The supervisor reviews methods and approaches used in carrying out the program for conformance to policy and established requirements. The employee uses discretion and independent judgment in locating, selecting and applying the appropriate guidelines, references and procedures to respond to specific situations and may determine which of several alternative courses of action to use. The work involves a range of recurring problems and issues requiring the employee to decide on factors that must be identified and analyzed to determine relationships with existing criteria. Work output affects the social, physical or economic well-being of program participants or recipients of services. The work is primarily sedentary, is performed in an office environment and presents minimal hazards. Employees may have supervisory responsibilities. The work will entail contact with pretrail detainees and convicted offenders. Examples of Duties and Knowledge, Skills and Abilities (Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.) Provides support for and liaison with various citizens' committees, community groups, and advisory councils including preparation of meeting summaries, identification of issues requiring further action, and ensuring that requests from the public are handled in a timely and effective manner. Develops and maintains current listing of specific resource services available for individuals in target population. Provides program support by establishing and maintaining mechanisms/data bases to track program activity; generate reports; process data, billings, and payment vouchers; verify data or identify inaccuracies in data; and monitor changing trends and patterns. Monitors specific or selected aspects of contracts and makes recommendations on the acceptability of program services; serves as liaison between contractor and user agency by receiving complaints and resolving problems concerning contract performance or costs. Determines eligibility for program service based on a review of application with supporting documentation, program regulations and guidelines and verification of data provided by applicant. Assesses training and volunteer development requirements and designs programs to address such needs. Coordinates and directs volunteer program services for the inmate population at the Detention Center. Drafts and oversees distribution of program promotional materials including public service announcements to local newspapers, special correspondence to employers, and meeting with potential program participants to encourage enrollment. Prepares workload surveys and recommends changes in work distribution, assignment of functions, and other related matters. Recruits, screens, trains, schedules, supervises and evaluates program volunteers and student interns. Performs related duties as required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of the program areas related to the department/agency to which the position is assigned. General understanding of applicable County, State, and/or Federal regulations and procedures, as required. Knowledge of contract, administration and monitoring, as required. Ability to prepare, interpret, and evaluate program proposals and modifications. Ability to communicate effectively, both orally and in writing. Ability to deal tactfully, effectively and equitably with people. Ability to attend meetings or perform work at locations outside the office, if necessary. Minimum QualificationsEDUCATION: Graduation from an accredited four-year college or university EXPERIENCE: One (1) or more years of experience in a program/specialization area directly related to the assignment of the position such as managing volunteer programs. NOTE: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. *Note - This position is Safety Sensitive and employees in this position are subject to alcohol and controlled dangerous substance (CDS) testing. *Note - This position requires a thorough a background investigation. *Note - This position requires a thorough medical and psychological evaluation. Supplemental Qualifications Preference will be given to applicants who possess the following: 1. One (1) or more years of experience recruiting volunteers 2. One (1) or more years of experience with program development 3. One (1) or more years of supervisory experience 4. Ability to work one evening a week (1:00 PM - 9:30 PM) and occasional weekends 5. Experience working in a correctional facility 6. Experience working in a government environment

• Medical/Health Insurance Plans
  • Open Access Aetna Select HMO-EPO
  • Aetna Open Choice PPO
• Dental Insurance
  • CIGNA Dental PPO (Buy-Up)
  • CIGNA Dental PPO (CORE)
  • CIGNA Dental HMO (DHMO)
• Vision Insurance
  • EyeMed
• Employee Life Insurance
  • Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.
  • Ability to purchase Supplemental & Dependent Life Insurance
• Disability Income Insurance

Pension Plan

• Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.

Deferred Compensation Section 457 Plan

Direct Deposit

Credit Union

Holidays

• Twelve days provided per year, thirteen in general election year

Annual Leave

• Less than 3 years - 13 days
• 3 to less than 15 years - 20 days
• 15 years or more - 26 days

Disability Leave

• Accrual at a rate of 15 days a year

Personal Leave Day, 5 per calendar year

Leave Sharing

Employee Assistance Program

• Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care

Flexible Spending Accounts

• Dependent Care Reimbursement
• Health Care Reimbursement

Voluntary Benefits

• Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
• Universal Life Insurance with Long Term Care Rider
• United Legal Benefits

01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE SEE RESUME OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS.This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check yes to show that you have read and understand this statement.

• Yes
• No

02 Did you graduate from an accredited four-year college or university?

• Yes
• No

03 If you answered yes to the question above, please list your degree earned. 04 *Note: Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.Have you attached the appropriate documentation to verify your education?

• Yes
• No
• Not Applicable

05 Do you possess one (1) or more years of experience in a program/specialization area directly related to the assignment of the position such as managing volunteer programs?

• Yes
• No

06 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 07 Do you possess one (1) or more years of experience recruiting volunteers?

• Yes
• No

08 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 09 Do you possess one (1) or more years of supervisory experience?

• Yes
• No

10 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 11 Do you possess one (1) or more years of experience with program development?

• Yes
• No

12 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 13 Are you able to work one evening a week (1:00 PM - 9:30 PM) and occassional weekends?

• Yes
• No

14 Do you possess experience working in a correctional facility?

• Yes
• No

15 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 16 Do you possess work experience in a government environment?

• Yes
• No

17 If you answered yes to the question above, please explain how you possess this experience to include position title, length of time in position and major duties. This experience must also appear in the work history section of your application. 18 Please read the below information carefully. By clicking Yes to this supplemental question, you agree to the language below and you will be eligible to continue in this hiring process. If you click No, you are not eligible to move forward in this recruitment process. I hereby authorize a review of and full disclosure of all records, or any part thereof, concerning myself, by a duly authorized agent of Anne Arundel County Department of Detention Facilities whether said records are public, private, or of a confidential nature, and regardless of whether the information released may be derogatory in nature. The intent of this authorization is to give my consent for full and complete disclosure of employment and pre-employment records, including background investigation reports, polygraph examination reports and results, performance evaluations, efficiency ratings, attendance records, salary records, disciplinary actions, mediation records, Intelligence and Investigative Division or Internal Affairs Division investigation reports, complaints or grievances filed by or against me, records of complaint, arrest, trial and/or convictions for alleged or actual violations of law, including criminal and traffic records, and civil citations, records of educational institutions, federal, state or local income tax returns, W2's, financial and credit institutions, records of commercial or retail credit agencies (including credit reports and ratings), public utility companies, real and personal property records, and other financial statements and records wherever filed, records of complaints of a civil nature made by or against me, where so ever located, to include records and recollections of attorneys at law or of other counsel whether representing me or have represented me, or another person(s) in any case in which I presently have, or have had an interest. I acknowledge and agree that the intent of this authorization is to provide full and free access to the background and history of my personal life, for the specific purpose of pursuing a background investigation which may provide pertinent data for the Anne Arundel County Department of Detention Facilities to consider in determining my suitability for employment by the department. It is my specific intent to provide access to personal information, copies of that information, however personal, or confidential it may appear to be, and the sources and content of information specifically identified herein. I understand that any information obtained through a personal history background investigation which is developed directly or indirectly, in whole or in part, upon this release authorization will be considered in determining my suitability for employment by the Department of Detention Facilities. I further acknowledge that any information obtained through this background investigation may be released upon request to another law enforcement agency in connection with my application for employment with that agency, within one year from the date of my signature below. I understand that an applicant cannot be denied employment based on information submitted by the State or FBI. The official making the determination of suitability for licensing or employment must provide the applicant the opportunity to complete or challenge the accuracy of the information. The officials must also advise the applicant on the procedures for challenging, correcting, or updating the FBI record allowed by Title 28, C.F.R. § 16.34. Records challenged at the State level can be corrected, completed, or updated by challenging their State record allowed by §12.15.02.10. Officials should afford the applicant reasonable time to correct, complete, or update a record if they choose, before making a final fitness determination. I have read and understand my rights under Title V, United States Code, Section 552(a), the Privacy Act of 1974, and waive those rights with the understanding that information furnished will be used by the Anne Arundel County Department of Detention Facilities in conjunction with employment procedures. I agree to indemnify and hold harmless the person to whom this request is presented and their agents and employees, from and against all claims, damages, losses and expenses, including reasonable attorney's fees arising out of or by reason of complying with this request. I further understand and agree that whether or not I am selected for the position, the source of confidential information gathered through the background investigation will not be revealed to me. A copy of this Authorization Release will be valid as an original hereof, even though the said copy does not contain an original writing of my signature.

• Yes
• No

19 Anne Arundel County Department of Detention Facilities asks all applicants and employees, contractors, and volunteers who may have contact with inmates directly about previous misconduct described below in written applications or interviews for hiring or promotions; and, in any interviews or written self-evaluations conducted as part of current employee reviews. The Anne Arundel County Department of Detention Facilities shall also impose upon employees a continuing affirmative duty to disclose any such misconduct. Do you understand and agree with this requirement?

• Yes
• No

20 The term ''institution'' means any facility or institution-- (A.) which is owned, operated, or managed by, or provides services on behalf of any State or political subdivision of a State; and (B.) which is-- (i.) for persons who are mentally ill, disabled, or retarded, or chronically ill or handicapped; (ii.) a jail, prison, or other correctional facility; (iii.) a pretrial detention facility; (iv.) for juveniles-- (I.) held awaiting trial; (II.) residing in such facility or institution for purposes of receiving care or treatment; or (III.) residing for any State purpose in such facility or institution (other than a residential facility providing only elementary or secondary education that is not an institution in which reside juveniles who are adjudicated delinquent, in need of supervision, neglected, placed in State custody, mentally ill or disabled, mentally retarded, or chronically ill or handicapped); or (IV.) providing skilled nursing, intermediate or long-term care, or custodial or residential care. Do you understand this definition?

• Yes
• No

21 Have you engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility or other institution (as defined in 42 U.S.C. 1997)?

• Yes
• No

22 Have you been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse?

• Yes
• No

23 Have you been civilly or administratively adjudicated to have engaged in the activity described in the previous question?

• Yes
• No

24 Did a current County employee refer you? If yes, indicate their name, Department, and badge/id number. If you weren't referred by an employee, indicate N/A. Required Question