Voice Product Owner Twilio- Healthcare - Ampstek : Job Details

Voice Product Owner Twilio

New York, NY (Remote)

Contractor

Job Description:

Voice PO (New Role) –

• Understanding of end-to-end contact center functionalities

• Exposure to Twilio IVR and Insights reporting will be a bonus

• Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders

• Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria's

• Task ownership and Accountability of product processes and deliverables

• Empathetic and high-performing product person who thrives in high-speed environment