VITAL RECORDS TECHNICIAN I - Public Health Dayton & Montgomery : Job Details

Grade/Salary Range: A13 ($19.45 - $23.23/hourly) - Non-exempt * salary commensurate with experience Position Summary: Under the direction of the Vital Statistics Supervisor, the Vital Records Technician I is responsible for performing complex and confidential administrative support activities and ensuring prompt and accurate information to maintain effective operations of the Vital Statistics Department. Responsibilities include but not limited to: Processing and issuing requests for vital statistics records in accordance with established procedures via counter service, web orders, and/or mail orders Interacting with customers and clients through telephone and/or counter service by answering questions regarding vital records and processes Assisting clients with completion of forms for birth and/or death records Gathering confidential information and completing registration utilizing the Ohio Department of Health's IPHIS/EDRS and OVRS software Reviewing vital records for accuracy/completion and making necessary corrections Returning unacceptable death certificates to funeral homes with explanation of requirements Processing and completing paternity affidavits Processing, validating, and preserving documents/records for the department in compliance with the State of Ohio regulations Modifying and maintaining documents/records as assigned Preparing, reviewing, and distributing a variety of reports, letters, forms, and other documents to County agencies and other private offices Ordering vital statistic records from other agencies Reviewing death certificates and notifying the Coroner's Office of any violent/suspicious causes of death Sending child death records to appropriate agencies and assisting with Missing Child Protocol Receiving cash and check payments, processing debit/credit card transactions, and performing daily balancing of cash drawer Maintaining confidentially of information/records received Assisting with clerical duties such as sorting and distribution of mail Minimum Qualifications: High School diploma or GED equivalent Two (2) - Three (3) years of experience in a customer service driven work environment Proficiency in utilizing a PC with MS Office or comparable computer applications/software experience Understands and acknowledges the use of tobacco or nicotine products in any form including replacement therapy products and prescription medications used to treat smoking addiction for anyone hired after January 1, 2014, is prohibited Required to play an active role during a public health emergency, crisis, outbreak, incident, or event in which the Health Commissioner deems additional personnel resources are warranted. This may include changes in responsibilities and working locations/hours Completion of Incident Command System 100 and National Incident Management System 700 courses within 90 days of hire Valid State of Ohio driver's license and insurance on any personal vehicle that will be used for work Preferred Qualifications: Associate's degree in public health, business administration, or related field Two to three (2-3) years' general office/administrative experience State of Ohio Notary License Medical terminology background Bilingual in Spanish or multilingual PHDMC provides a quality, affordable, and competitive benefits package to employees, including the following: Medical, Dental, Vision, and Life Insurance Vacation, Sick, Personal Leave, and Paid holidays Tuition Reimbursement Membership with Ohio Public Employees Retirement Systems (OPERS) Eligibility to contribute to a Deferred Compensation Program Grant Funded: No Closing Date to Apply: September 25, 2025, or until the position is filled. Position is subject to a criminal background check Applicants who declare use of nicotine/tobacco in any form including replacement therapy products and prescription medications used to treat smoking addiction on the PHDMC Application for Employment or addendum thereto, shall not be considered for employment. Applicants who do not support and promote Public Health evidence-based and evidence-informed public health practices shall not be considered for employment. PUBLIC HEALTH - DAYTON & MONTGOMERY COUNTY (PHDMC) IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, AGE, NATIONAL ORIGIN, DISABILITY, MILITARY STATUS, VETERAN STATUS, GENETIC TESTING, OR OTHER UNLAWFUL BIAS EXCEPT WHEN SUCH A FACTOR CONSTITUTES A BONA FIDE OCCUPATIONAL QUALIFICATION (“BFOQ”).