Vision Receptionist - bHired : Job Details

The vision receptionist (optometry frontdesk) answers phones, greets patients, registers them, verifies insurance information, collects payments and maintains records. Frontoffice receptionists answer phones, greet patients, update and verify patient and insurance information, collect payment, post overthecounter charges, retrieve charts and perform daily balancing. They also mail welcome packets, manage faxes and stock the lobby. Responsibilities Include

• Answering phones promptly and courteously and greeting patients as they arrive.
• Registering patients, obtaining demographic and insurance information, scanning documents and relaying updates to appropriate departments.
• Collecting copayments, posting payments and balancing the cash drawer; confirming that charts and financial obligations are settled before patients leave.
• Retrieving and distributing incoming faxes; performing electronic filing and completing daily work logs.
• Mailing welcome packets, stocking beverages and maintaining cleanliness of the lobby.
• Assisting with other clerical tasks and attending staff meetings.

• Highschool diploma or equivalent; prior medical or optical reception experience preferred.
• Familiarity with electronic medical records and ability to read and write medical terminology.
• Excellent interpersonal, communication and timemanagement skills.
• Ability to handle cash transactions and balance accounts; bilingual skills are a plus.
• Availability for parttime hours: Sundays 8:30 a.m.-4:30 p.m. and Monday-Thursday 3 p.m.-7 p.m.