Virtual Clinical Educator - Ashfield Engage : Job Details

To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company Conducting outbound medication adherence support to patients and or caregivers. Hours of operation could extend into evenings and weekends. Collecting demographic data and disposition for reimbursement services and literature fulfillment To maintain excellent quality and superior customer service while adhering to program talking points or call guides and leverage live video conferencing software on the web/client specific websites as applicable To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe Develop and strengthen relationships with key customers To facilitate the development and provision of services acros...Clinical, Educator, Clinic, Virtual, Healthcare