Virtual Assistant - On-Site - Citizens Bank : Job Details

Be a part of one of the most exciting new delivery channels at Citizens. Transactions arent at the heart of banking relationships are. Thats why were not looking for just any Virtual Assistant. Were looking for Citizens Virtual Assistants. What sets these colleagues apart? You look customers in the eye and greet them through a virtual video session with a smile just like you would a friend or a neighbor. Whether youre processing transactions, giving advice and meeting customers needs, or collaborating with your branch team, you provide a memorable, meaningful experience to every customer, every day. As a Citizens Virtual Assistant, you will be the first line of contact with our valued Citizens customer through a new delivery channel called Interactive Teller Machine. Our mission is to help customers reach their potential no matter where they are on their journey and in this role, you will represent Citizens with a friendly, memorable, and productive customer experience. With a...Assistant, Customer Experience, Virtual, Processing, Financial, Banking, Business Services