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Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,000 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT, is currently ranked #59 on Engineering News-Record's list of the Top 500 Design Firms.

The Content Development Specialist will be responsible for maintaining and coordinating development of accurate training content within a Chrome-based Digital Adoption Platform. This is a part time opportunity.

** Essential Functions and Responsibilities**

• Create and maintain training/onboarding content, tasks lists, instruction flows and user guides in a collaborative efforts with Subject Matter Expert (SME)
• Assess training needs through built-in extension analytics, surveys, interviews, and communication with managers, instructors, and customer representatives
• Creates, organizes, plans, and presents various forms of training content, developed in the Digital Adoption Platform
• Organize training procedure manuals, guides, course materials including videos
• Maintains records of training activities, attendance and completion, and ongoing training requirements
• Work with stakeholders and SMEs to determine additional training needs and resources to meet adoption goals for the platform
• Solicits input from all stakeholders regarding matters affecting their participation, including the content and structure of trainings, to validate alignment of initiatives

Nonessential Functions and Responsibilities

• Performs other related duties as required to support the implementation team

Required Skills

• Excellent verbal and written communication skills
• Strong presentation skills
• Adept with a variety of multimedia training platforms and methods
• Ability to evaluate and research training options and alternatives
• Ability to design and implement effective training

Required Experience

• Required High School Diploma
• Associates degree in Human Resources, Psychology, or Instruction Design/Technology preferred
• Experience and working knowledge with Microsoft Office 365 required
• At least two years of related experience required

Working Conditions

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Job Competencies

• Analytical Thinking
• Attention-to-Detail
• Client Focus
• Dependability
• Planning and Organizing/Time Management
• Integrity
• Quality Service

JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.

Qualifications:

• Excellent verbal and written communication skills
• Strong presentation skills
• Adept with a variety of multimedia training platforms and methods
• Ability to evaluate and research training options and alternatives
• Ability to design and implement effective training