Vice President of Data Center-Operations - Centerline : Job Details

Job Summary

The Director of Operations – Data Center Services will play a key leadership role in ensuring the successful delivery of complex infrastructure projects within the data center environment. This position requires strong operational acumen, leadership, and technical expertise in managing mission-critical infrastructure, including power, space, environmental control, and ISP/OSP copper & fiber installation and maintenance. The ideal candidate will have deep experience in Critical Infrastructure/Data Center construction, maintenance, and service delivery, and will be responsible for ensuring operational excellence across multiple functions.

This role will focus on developing and maintaining efficient operational workflows, overseeing project execution, managing cross-functional teams, and ensuring that client expectations are met with high-quality and timely deliverables. The Director of Operations will serve as the key liaison between internal teams and external stakeholders, ensuring the alignment of the company's operational capabilities with client needs.

Key Responsibilities:

• Collaborate with executive leadership to establish operational goals, KPIs, and performance benchmarks for service delivery.
• Lead and manage day-to-day operational functions of data center infrastructure projects across multiple locations and teams.
• Ensure consistent execution of installation and maintenance services for critical infrastructure including power, space planning, environmental control, and fiber systems.
• Develop and maintain operational processes, procedures, and best practices to drive efficiency, safety, and quality assurance.
• Oversee project lifecycle management from planning and resourcing through execution and closeout.
• Coordinate with estimating, engineering, and field teams to develop technical scopes of work and ensure timely, cost-effective execution.
• Ensure adherence to project budgets, schedules, and quality standards.
• Utilize CRM and project management platforms to track and manage operational pipeline and project milestones.
• Provide high-level client support and issue resolution throughout the service delivery lifecycle.
• Partner with business development and account teams to support operational feasibility assessments and planning.
• Lead and mentor a diverse team of operations managers, project managers, field staff, and support personnel.
• Continuously evaluate tools, systems, and technologies to improve service delivery and operational performance.

Qualifications:

• Supervisory responsibility for department employees, including performance management and hiring.
• This is a full-time exempt position, typically Monday through Friday, with some evenings/weekends required.
• Nationwide travel up to 50%, valid driver's license required.
• Salary range: $150,000 - $175,000, depending on experience and qualifications.

Equal Opportunity: Centerline is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.

About Us: At Centerline, we design, build, and maintain critical infrastructure across North America. We value safety, collaboration, reliability, integrity, passion, and technology. Join us in building a better network and advancing your career.

Seniority level: Executive

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Telecommunications