Vice President, Design Operations II - BNY : Job Details

Vice President, Design Operations

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industriesand uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance– and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Vice President, Design Operations to join our Pershing team. This role is located in New York City.

In this role, you'll make an impact in the following ways:

• The candidate will help establish the operational foundation, strategy, and direction to ensure the UX teams have what they need to thrive and deliver great work aligned with strategic initiatives. This includes facilitating internal meetings, coordinating with head of design ops on scheduling/HR/team health/budget, identifying pain points in internal processes, and implementing solutions, all while fostering a collaborative and inclusive culture.
• As an experienced leader of people, you will coach, mentor, guide and assign/schedule work across the design studio team in collaboration with design leads, deadlines, and shifting priorities. Always with the underlying goal of helping us as a team grow and develop new skills, while increasing trust, transparency, and engagement.
• Candidate should be adept at utilizing data to articulate their rationale, are a clear communicator, explain recommendations with authority and openness, and are comfortable advocating for design with partners and leaders at different levels. Must maintain both drive and patience throughout the journey.
• Candidate must build trust and proactively partner with UX, Product, Tech&Business stakeholders to set the stage for the team to achieve exceptional outcomes. Should be curious, ask questions, and be driven to connect the dots.

To be successful in this role, we're seeking the following:

• 8+ years experience in Project Management/Operations role.
• Be comfortable in a leadership or team member role (player/coach mentality).
• Experience working in complex, matrixed, global or multi-national organizations
• Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
• Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
• Track record in using a strategic approach to solve complicated problems and strong collaboration skills in order to bring partners into the process
• Strong communication skills, articulating the impact and supporting decisions with grace, logic and data
• Comfortable working with different levels of leadership in order to define the roadmap and prioritization for key programs and initiatives
• Working knowledge of the financial services industry, security markets, and regulations a plus.
• Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $109,000 and $203,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

We provide access to flexible global resources and tools for your life's journey.

Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.