Veterinary Receptionist - The Animal Hospital : Job Details

Veterinary Receptionist Animal Hospital of Linden - Linden, NJ Be the Heart of the Client Experience We're not just hiring a receptionist, we're looking for someone who leads with empathy, thinks three steps ahead, and brings the kind of energy that transforms the client experience from routine to remarkable. If you're the type of person who notices when someone's having a tough day and instinctively knows how to ease their stress... who sees each call, check-in, and follow-up as a chance to connect and leave an impression... who takes ownership without needing to be told, this might be your next home! At Linden, we believe in the Whole Person Approach, supporting our team members as individuals, not just employees. That means living wages, mental health support, growth opportunities, and a culture of kindness, communication, and clarity. What You'll Do:

• Greet clients and manage their experience from first call to final goodbye-ensuring it's smooth, warm, and worry-free.
• Answer phones, book appointments, and offer clear, compassionate communication every step of the way.
• Partner with the medical team to keep the day flowing smoothly, your coordination supports great patient care.
• Keep the front-of-house clean, calm, and organized, it's your domain.
• Think proactively to support clients, protect the business, and improve systems without being asked.
• Handle retail purchases, payments, and prescription requests with accuracy and a client-first mindset.

What We're Looking For:

• Strong background in customer service (retail, hospitality, or vet med is all relevant).
• Confident communicator: clear, warm, and professional across phone, email, and in person.
• Tech-savvy and detail-oriented: you keep things organized even in a fast-paced setting.
• Emotionally intelligent and calm under pressure, especially when navigating escalated client situations.
• Team-oriented, self-starting, and excited to grow within a positive, purpose-driven culture.
• Bonus if you've worked in animal care, but not required if you've got the heart and hustle we're looking for.

Skills / Qualifications:

• High School Diploma or relevant education and work experience
• Customer Service
• Organizational Skills
• Tech Savvy
• Team oriented
• Communication skills
• Ability to lift up to 50lbs

Why You'll Love Working Here: We believe the best teams are built through trust, growth, and support, and we back that belief with real action. All Full Time Team Members are eligible for benefits, including:

• Competitive base pay plus revenue share bonus program!
• Best-in-class medical, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Paid time off
• Free continuing education
• Mental health support
• And more!

This isn't just a front desk role, it's a chance to shape the experience for every client who walks through our doors. If you're ready to bring your heart, hustle, and high standards to a team that sees and values you -- apply today!