Veterinary Receptionist Quail Ridge Animal Hospital, Carson City, NV We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they drive is a top priority, which is why every Team Member is eligible to participate in our revenue-sharing program as well. All positions come with growth opportunities - whether you are seeking skill development to advance your career or to build additional capacity to serve your community better, we custom-tailor plans for each Team member's career journey.
Job Responsibilities: - Checking patients in, discharging patients, and invoicing
- Provide customer service, including greeting customers, answering questions, processing incoming patients, and handling payments.
- Answer phone calls, which may include answering questions, scheduling appointments, and recording messages for doctors and staff
- Handle incoming and outgoing mail and email
- Update and file patient charts
- Enter data into computerized billing program
- Retrieve prescriptions
- Assist with pet supply purchases such as food, supplements, and grooming items.
- Maintain the cleanliness of the waiting room.
- Must be able to lift 50 pounds, stoop, bend, and stand on feet for long periods
- Retail sales
Skills / Qualifications: - High School Diploma or relevant education and work experience
- Customer Service
- Organizational Skills
- Tech Savvy
- Team oriented
- Communication skills
All Full Time Team Members are eligible for benefits, including: - Competitive base pay plus revenue share bonus program!
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401 (k) with match
- Paid time off
- Free continuing education
- Mental health support
- And more!