Veterinary Client Service Representative - Irondequoit Animal Hospital : Job Details

Description Position at Irondequoit Animal Hospital Irondequoit Animal Hospital is in search of a full-time Veterinary Receptionist to join our growing team We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more! Our Ideal Candidate: An upbeat, self-starter that pays great attention to detail, is able to work as a cohesive part of the team, and perform in a fast-paced environment with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Veterinary Receptionist. A full-time position would require working between 30-40 hours a week, which will include a combination of day, evening, weekend, and holiday shifts.Job Duties:

• Communicating via phone, email, and/ or in person with clients and actively listening to their concerns.
• Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records.
• Processing client payments and invoices.
• Strategically scheduling and confirming appointments with clients.
• Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.

Job Requirements:

• High School Diploma or equivalent, AAS or higher preferred.
• At least 6 months of customer service experience.
• Veterinary hospital experience is preferred, however not required.
• Ability to lift up to 50 pounds, squatting, reach, standing, and walking throughout the day.