Vehicle Condition Assessor - Carmax Corporation : Job Details

The Vehicle Condition Assessor (VCA) position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCAs assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities. Principle Duties and Responsibilities: - Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Managers analysis. - Accurate optioning of vehicles during assessments and CarMax inventory. - Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites. - Complete vehicle secures,...Vehicle, Assessor, Purchasing Manager, Customer Service, Customer Experience, Retail, Automotive, Merchandising