Veeva Vault Application Support & Maintenance engineer - TATA Consultancy Services : Job Details

Role: Veeva Vault Application Support & Maintenance engineer

Location: Durham, NC/Remote

Job Type: Full Time

Job Description:

Must Have Technical/Functional Skills

Vault Med Coms

Vault Promo Mats

Roles & Responsibilities

Team Lead. Team management

Solution design and presentation to Customer

Daily health check of multiple systems (Global and US instances)

Ticket monitoring , WSR / MSR , Customer handling , escalation handling

P1 /P2 ticket handling

Generic Managerial Skills, If any

Vault coaching to new team members

People management (Appraisals, leave management, back up planning)