UX/UI Designer – Property & Casualty Insurance - Colonial Surety Company : Job Details

Job Title: UX/UI Designer – Property & Casualty Insurance

Location: Woodcliff Lake, NJ (On-Site)

Employment Type: Full-Time

About Us

Colonial Surety Company is a leading provider of Property & Casualty insurance, surety and fidelity bonds, committed to delivering innovative digital experiences that make insurance easier and more accessible for our customers, agents, and partners. We are looking for a talented UX/UI Designer with a strong creative vision and technical expertise to help shape the future of our customer and agent portals, quoting platforms, and mobile applications.

Position Overview

The UX/UI Designer will be responsible for designing intuitive, user-friendly, and visually engaging digital experiences that meet the needs of our policyholders, agents, and internal teams. This role requires a deep understanding of user-centered design principles, visual branding, and responsive interface development in the context of the insurance industry.

Key Responsibilities

· Deeply learn and understand current product lines, customer experiences, and business development plans.

· Perform user research, interviews, and usability testing to gather feedback, define user goals, and identify opportunities for improvement.

· Develop information architecture, journey maps, storyboards, process flows, and sitemaps.

· Create wireframes, user flows, mockups, prototypes, style guides, and visual interfaces for Property & Casualty insurance products.

· Lead the design of user interfaces for web and mobile applications, ensuring optimal usability, accessibility, and visual appeal.

· Collaborate with product managers, developers, and marketing teams to translate business requirements into compelling design solutions, and ensure pixel-perfect execution across deliverables.

· Ensure designs meet compliance requirements, align with brand guidelines, and support ongoing enhancements for client dashboards, partner portals, and digital self-service tools.

· Analyze customer journeys to identify pain points and streamline workflows for policy quotes, claims submissions, and renewals.

· Stay current with design trends, tools, and technologies, especially those impacting the insurance industry.

Qualifications

• Education: Bachelor's degree in Graphic Design, UX/UI Design, Human-Computer Interaction, or a related field.
• Experience: 5–7 years of professional UX/UI design experience, preferably in insurance, financial services, or another regulated industry.
• Technical Skills:
• Proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or InVision.
• Strong understanding of HTML, CSS, and responsive design principles.
• Experience with design systems, accessibility standards. and cross-platform design best practices.
• Soft Skills:
• Strong attention to detail and commitment to delivering high-quality work.
• Excellent communication skills for presenting design concepts to both technical and non-technical audiences.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Prior experience designing insurance quoting platforms, claims systems, or agent portals.
• Knowledge of Property & Casualty insurance workflows and terminology.
• Familiarity with agile development processes.

Work Schedule & Professional Standards

• This is an in-office position located in Woodcliff Lake, NJ.
• Standard hours are Monday to Friday, 8:30 AM – 5:30 PM with a 1-hour lunch.
• Business attire is required daily:
• Males: Clean-shaven, suit and tie.
• Females: Professional business attire.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• 401(k)
• Paid time off, holidays, and continuing education support.
• Opportunity to work on innovative projects in a growing, customer-focused company.