Utility Meter Reader - Alabaster Water Board : Job Details

This is field work involving reading of water meters, the recording of consumption, and the completion of assigned work orders. Drives and/or walks to read residential, commercial and industrial water meters on an assigned route; records the readings on a hand-held computer. Checks to see that water meters are functioning properly and reports any defective meters to supervisor. Rotates call-out schedule. Performs cut-offs and reconnections of service. Performs work as outlined by departmental work orders and other related duties as assigned. Qualifications:High School Diploma or equivalentValid state driver licensePrevious experience reading utility meters preferred Essential Functions:Reads residential, commercial and industrial water meters on an assigned route and records readings on a hand-held computer, and utilizes laptop to read AMR meter routes.Utilizes provided hand-held reader codes and notes option to properly note customer accounts as meter readings are being collected.Downloads data pulls from electronic meters as required.Performs work as outlined by departmental work orders, including, but not limited to, removing, repairing and resetting meters, raising water meters to ground level, adjusting leaking meter couplings, re-checking meter readings, and meter change-outs.Reports to supervisor on status of work orders received and/or completed, as well as materials used and time in/out of job site.Performs cut-offs (by turning off service and locking off service) and re-connections both during and after regular business hours. Rotates call-out schedule on a periodic basis. May collect account charges after hours.Checks proper location and verifies service address and meter number to ensure proper utility service installation or repair.Verifies adherence to standard installation details, including confirming that new meters are installed flush with the ground, centered in the box, free of debris, that backflow is properly installed, that flow direction of both backflow and meter are correct, and verifies both meter and electronic ID numbers.Performs maintenance to area immediately surrounding meters to ensure adequate access to meter.Ensures that water meters are functioning properly and reports any defective meters to a supervisor.Installs locks and other anti-theft devices as directed and searches for and reports illegal connections.Ensures that preventive maintenance is performed on vehicles or equipment used in performance of the job, including occasional minor repairs as needed.Assists field crew with both meter and line locations. Interacts with customers and individuals with service complaints to review meter readings. Assists in training new employees with how to read and with the meter locations.Performs other job related duties as required. Desirable Knowledge, Skills, and Abilities:Knowledge of the geography and street locations within the water system.Knowledge of meter reading procedures.Knowledge of utility bill collection and Board procedures.Knowledge of basic computer functions.Ability to establish and maintain effective relationships with internal and external customers.Ability to prepare records and reports.Skills in basic math to add, subtract, multiply and divide accurately.Ability to drive or ride in a vehicle for lengthy periods of time. Considerable knowledge of the methods, materials, and techniques used in the maintenance and repair of service lines, meters, shut-off valves, and backflow devices. Considerable knowledge of the hazards and safety precautions (including proper use of PPE) of water system maintenance and repair work.Ability to walk long distances in uneven terrain in all types of weather conditions. Ability to bend, stoop and kneel frequently throughout the day.Ability to understand and follow oral and written instructions.Ability to work independently to complete assignments within specific time period or schedule.Marginal Functions:Performs other job-related duties as requiredCompetitive Benefits Package:Health and Dental Insurance (Employee Covered 100% and Family Covered at 90%)Vision Insurance (Covered 100% for Employee and Family)Defined Benefit Plan through the Retirement System of Alabama 12 Vacation Days (Pro-Rated Based on Hiring Date)2 Floating Holidays (Pro-Rated Based on Hiring Date)11 Paid Holidays 12 Sick Days (Accrues 3.69 hours per pay date)Annual Incentive Bonus Employer Provided Long-Term DisabilityEmployer Provided Life InsuranceEmployee Assistance ProgramVoluntary 457b Deferred Compensation Plans through RSA-1 and EmpowerVoluntary Supplemental Insurance through AFLAC and Colonial LifeYMCA Membership BenefitAs a condition of employment, applicant must reside within 30 minutes of the Alabaster Water Board system or relocate within 6 months of the date of hire. If offered a position, a physical, drug screen, background check, and driver's license check will be required. The Alabaster Water Board (AWB) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, genetics, disability, age, or veteran status. Those applicants requiring reasonable accommodation in the application and/or interview process should notify Human Resources.