User Researcher, Amazon Device Sales & Customer Experience - Amazon : Job Details

The Amazon Devices UX & Insights team is seeking a thoughtful, creative, and passionate User Researcher. This individual will execute research to better understand how Amazon Device customers want to discover, learn about, purchase, and utilize their devices and services. Were looking for a UX Research subject matter expert who thinks strategically and is a great research tactician, meaning you know how to design primary research to uncover customer needs, and can translate them into actionable ideas that can inform new shopping features and solutions. Our product, marketing, and engineering partners are eager to hear the insights our team produces, as we directly influence the design of new programs and features that impact the customer experience. You are a passionate researcher with a deep understanding of traditional user research methods and best practices, and you actively invest in learning emerging techniques. You successfully balance using nimble, creative, and pragmatic appr...Customer Experience, Research, UX Designer, Sales, Device, Experience, Technology