User Experience (UX) and Content Specialist - University of Illinois : Job Details

User Experiences (UX) and Content Specialist University of Illinois Urbana-Champaign Library FUNCTION: In support of promoting successful User Experiences (UX) in both the physical and digital University Library, this position will maintain and improve User Interface (UI) by collaborating with our Web Development Team, Marketing and Communications staff, and Web Working Group; and will confer with clients to provide advice and technical assistance, managing/updating web content as well as train Library Staff on web content and tools. Duties and Responsibilities System Support and Content Management

• Maintains and manages the University Library web presence to ensure consistent and up-to-date experience for all users.
• Confers and collaborate with clients such as content creators and IT Web Team to keep content current and identify missing, duplicate, or outdated content, create new content, sites, or pages.
• Develops or edits visual media or graphic elements of publications or web pages by addressing web maintenance issues such as regular content audits, media migration, resolving broken links, removing outdated content, and maintaining web-based information authenticity.

Innovation and Web Governance

• Contribute, as part of a team, to the University Library web strategy, ensuring a user-focused, universally designed, and intuitive experience that captures and showcases our collections, services, spaces, and expertise
• Assist the UX and Web Strategy Coordinator addressing web-related tickets and requests from stakeholders as well as developing new web designs and identifying new dynamic web components
• Maintain, manage, and revise web related documents, such as policies and procedures, as assigned.

Digital Instruction and Communication

• Develop and present training for Library staff detailing best practices for web content creation and digital accessibility, with an emphasis on optimizing content creation in WordPress, the University Library's content management system
• Establish mechanisms for ongoing engagement in WordPress development and communities of practice, ensuring continual growth in personal knowledge and expertise.

Responsive Administrative Assistance

• Perform additional duties related to the web environment to further the mission of the Library as assigned by the UX and Web Strategy Coordinator.

Minimum Qualifications

• Bachelor's degree in public relations, advertising, communications, or a related field.
• One (1) year (12 months) of professional work experience in communications, promotions, public relations, advertising, or event planning.

Preferred Qualifications

• At least one (1) year (12 months) of professional work experience in a library environment.
• Professional experience creating and managing content in WordPress.
• Experience producing and delivering training materials.
• Knowledge of UX/UI, search engine optimization, or graphic design methods and standards.
• Experience with designing/developing multimedia content.

Knowledge, Skills, and Abilities

• Strong and proven project management skills and strong attention to detail.
• Excellent written and verbal communications skills.
• Ability to work independently or as part of a team.
• Possesses superior organizational skills with the ability to work on multiple projects while maintaining a high level of quality.
• Ability to adhere to the University Library's digital identity standards.
• Meet project deadlines and demonstrate a critical eye for detail.

Appointment Information This is a 100% full-time Civil Service Professional Exempt, Publicity-Promotion Associate position, appointed on a permanent basis. The expected start date is as soon as possible after the close of the search. The budgeted salary range for the position is $60,000 to $70,000. Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints. Sponsorship for Work Authorization Not Available. For more information on Civil Service classifications, please visit the SUCSS web site at Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on October 24, 2025, to ensure full consideration. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. Please create your candidate profile, upload a cover letter, your curriculum vitae or resume, and the names and email addresses of three professional references by the close date. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Amy Dannowitz at [email protected]. For questions regarding the application process, please contact 217-###-####. The University of Illinois offers a very competitive benefits portfolio, depending on the position. Click for a complete list of Employee Benefits. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-###-####, or by emailing [email protected]. Requisition ID: 1033123 Job Category: Professional and Administrative Apply at: