User Experience Optimization Specialist - University of Idaho : Job Details

Internal Posting? Posting Number SP 004940 P Position Title User Experience Optimization Specialist Division/ College University Communications & Marketing Department University Communications & Marketing Location Moscow, Off Campus Location - Hybrid or Remote Posting Context Statement Position Overview This position plays a vital part in optimizing digital customer journeys by managing search effectiveness, personalizing content, leveraging web analytics and maintaining high-quality customer data. As a key liaison between OIT, vendors and university stakeholders, the specialist ensures technical execution aligns with user needs and institutional goals. Duties may include: Optimize on-site search functionality and digital navigation to improve content discoverability and relevance Implement and refine content personalization strategies to deliver targeted, user-specific digital experiences Utilize web analytics tools to monitor performance, generate actionable insights and guide strate...User Experience, Optimization, Specialist, Communications, Experience, Business Services, Digital