User Acceptance Testing - Global Payment Operations - Bank of America : Job Details

User Acceptance Testing - Global Payment Operations

Charlotte, North Carolina;Richmond, Virginia

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Payment Services Testing Team is looking for a conscientious and hardworking individual to join the team. The individual will be responsible for performing User Acceptance Testing on new software, prior to production install, to ensure zero defects are introduced into our Production environment.

The type of testing we conduct includes but not limited to - Manual, Automation, Functional and Regression. The role involves working closely with project teams and business partners to understand business requirements, defining test strategies and documenting detailed scripts, execution of scripts and sign off. There may be a requirement to work specific time zones dependent on the allocated project. This is challenging, fast paced team which requires people to have the ability to change direction as required to guarantee delivery of the project.

You will be a User Acceptance Testing individual contributor to Quality Control (QC) project teams within T&O and/or lines of business . Works with project teams to ensure standard quality practices/processes are followed and/or design and execute test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc. Provides guidance in the creation of standard test environments, tests plans, and test scripts. Prepares and conducts acceptance testing of new or modified applications and systems. As a senior member of the technical staff, assists senior business and IT management in determining the direction of current and future developments in area of expertise. Utilizes in-depth knowledge of technological alternatives and business system requirements to recommend innovations that enhance and/or provide a competitive advantage to the organization. Provides feedback and technical guidance to project managers on issues of critical importance to achieving business objectives. Is clearly recognized as a content expert by peers.

Responsibilities:

You will work as part of a Global team across multiple sites in the UK, USA and APAC.You will conduct business software testing for suite of Global Treasury Services products and services.Your testing coverage includes Regulatory, Business Enablement, Risk, Technology and Operations.You will join project teams to learn about the product, software changes and required testing scope.You will develop test strategies, creating test plans and executing test scripts.You will document results using bank tools and providing end to end traceability. You will be performing testing on multiple applications including GBS / GPP / GIN / GLP / GTMS / APC / WTX and more.You will work closely with Change Management, Technology, Product and Operations.

Required Skills:

• Must have Testing work experience in a payments domain such as payments processing or investigations.

• Must have JIRA / QC ALM system knowledge and bug logging.

• Payments work experience including XML format types.

• Must have high attention to detail, organization skills and manage you time accordingly.

• Working knowledge of Microsoft office suite of products.

Desired Skills:

• Working knowledge of SWIFT, ISO 20022, NACHA formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS, Real Time Payments and Digital wallets will be advantageous.

• Experience in an Agile project methodology will be advantageous.

• Having the ability to work under pressure and meeting deadlines will be advantageous.

Skills:

• Agile Practices

• Project Management

• Quality Assurance

• Test Engineering

• Usability Testing

• Adaptability

• Attention to Detail

• Innovative Thinking

• Risk Management

• Written Communications

• Business Acumen

• Collaboration

• Oral Communications

• Presentation Skills

• Recording/Organizing Information

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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View the LA County Fair Chance Ordinance ( .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ( Policy ) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.