US Benefits Coordinator - Dale Workforce Solutions : Job Details

JOB TITLE: US Benefits Coordinator (Contractor) COMPANY: Top global law firm LOCATION: New York JOB SUMMARY & OBJECTIVES The Benefits Coordinator is responsible for providing administrative support to the Benefits & Wellness department and to assist in the day-to-day coordination and support of multiple benefit programs, health & welfare plans and wellness initiatives as part of the Benefits team. This role ensures day-to-day administration of benefits. As a main benefits point of contact for employees, the candidate must have excellent customer service skills. ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Addresses benefit related inquiries, claims, and complaints, ensuring timely resolution to employee issues relative to benefits and escalating as appropriate
• Assists in the administration of health, dental, life insurance, 401(k), FSA and COBRA benefits, and various employee benefits; review eligibility, enrollment, claims resolution, change reporting, terminations, and verify and maintain accurate employee benefit information in Workday
• Supports the Associate onboarding process, the open enrollment process, and employee education / training sessions
• Assist with reconciliation and management of employee records; perform data base verification, edits and corrections, system audits and updates as needed
• Works with benefits vendors to provide assistance and informational resources
• Liaises with HR to troubleshoot, investigate and resolve problems; make recommendations, determine escalations and report findings to the Benefits team
• Performs various administrative duties, assist in other related duties (Onboarding events, Blood Drives, Flu Shots,) and assist with special projects as needed
• Performs other duties as assigned

EDUCATION

• REQUIRED: Bachelor's degree human resource or business or related field required
• PREFERRED: Experience and/or training in computer applications, Workday, and Fidelity Investments PSW.

SKILLS AND EXPERIENCE REQUIRED

• Minimum 2 years' experience in benefits administration or related administration
• Proficiency in Microsoft applications (Excel, Word, PowerPoint, Outlook)
• Experience working with a Human Resources information system (HRIS)
• Detail oriented, with strong organizational skills to ensure responsibilities are completed
• Ability to adapt quickly to change and work under stress with shifting priorities
• Excellent analytical and problem-solving skills
• Ability to provide effective recommendations and resolutions
• Good judgment and sound decision-making ability
• Excellent verbal and written communication skills
• Ability to maintain a high level of accuracy and confidentiality when preparing and entering benefits information

PREFERRED

• Benefits experience with heavy exposure to HRIS systems, especially Workday preferred
• Working knowledge or HR/Benefits principles and practices and applicable state laws and regulations preferred

PHYSICAL DEMANDS (REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS) Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

• Sitting: Remaining in the seated position, particularly for sustained periods of time
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pulling/Pushing: Using upper extremities to exert steady force upon an object so that the object moves toward or away from the force
• Bending/Stooping/Kneeling/Crouching: Bending body downward and forward by bending legs and spine, or by bending legs at knees
• Reaching: Extending hand(s) and arm(s) in any direction

WORK ENVIRONMENT The worker is not substantially exposed to adverse environmental conditions as in typical office or administrative work (normal light, air and space in the work environment)