University Associate Director of Program Management, ASAP|ACE - NYC Staffing : Job Details

Founded in 2007, CUNYs Accelerated Study in Associate Programs (ASAP) is a comprehensive full-time degree completion program for associate-degree seeking students. In 2015, CUNY created the Accelerate, Complete and Engage (ACE) program, the baccalaureate adaptation of ASAP. Implemented across thirteen CUNY colleges and supporting over 25,000 students per year, ASAP and ACE are increasing graduation rates and reducing the time to degree completion through the provision of comprehensive support services and financial resources that remove barriers to full-time study, build student resiliency, and support timely degree completion. Key program components include full-time enrollment, block scheduled first-year courses, cohort course taking, financial support, intrusive and mandatory advisement, career services, and tutoring.

Reporting to the ASAP|ACE Director for Data Strategies and Evaluation, the ASAP|ACE Associate Director for Program Management is responsible for executing key program initiatives on behalf of the ASAP|ACE at the Central Office, as well as general monitoring of program-wide policies and practices to maintain program fidelity. This position ensures that CUNY ASAP|ACE is working as a coordinated consortium that is responsive to implementation trends and challenges. The Associate Director will lead several key strategic program priorities that work to streamline program practices as informed by the continual use of program data and associated reports. In the first year, the Associate Director will be tasked to monitor and assess optimal integration between EAB Navigate and ASAPi, as well as promote best practice program usage of Navigate features program wide in dialogue with the Director of Student Success Platforms and Data Strategy.

Other key duties include, but will not be limited to the following:

• Academic Support
• Promote utilization of academic performance data/adoption of academic tools and associated reports to identify effective academic support strategies that bolster students performance and increase retention in historically high failure courses.
• Work closely with the Senior Evaluation and Data Analyst to lead training for campus staff on analyzing academic performance data, aimed at enhancing academic support practices across campuses.
• Oversee cross-program standardization, data collection, and ongoing assessment of academic support services for ASAP|ACE students.
• In close collaboration with ASAP|ACE Director for Data Strategies and Evaluation, facilitate quarterly cross campus meetings with academic support specialists.
• Cross-Program Initiatives and University-Wide Partnerships
• In dialogue with the ASAP|ACE Assistant Director for Staff Development and Program Support, oversee the development and facilitation of needs assessments for campus staff regarding technology training, and lead the development and delivery of training sessions.
• Serve as ASAP|ACE central office point of contact with the CUNY Career and Industry Partnerships team, ensuring alignment between ASAP|ACE career development programming and university priorities.
• Develop and cultivate external and internal CUNY partnerships to enhance opportunities to work together on initiatives related to STEM student enrollment, enrichment, and success.
• Support the Assistant Director for Staff Development and Program Support with quarterly Peer Mentor trainings.
• In collaboration with the ASAP|ACE Director for External Engagement and Relations, co-develop CUNYStart/MathStart pipeline guidance and companion evaluation plan.
• Convene and moderate various staff working groups for cross-campus initiatives, as needed.
• Career Development
• Lead and facilitate quarterly cross campus community of practice meetings and create professional development plan for career specialists.
• Create program-wide internship and fellowship vetting and prioritization/targeted dissemination structures and processes.
• Oversee and innovate cross program career competency assessment and career engagement data collection.
• Lead project manager for a privately funded project that invests in career development-focused professional development/training, competency assessment and local programming enhancements.

Until further notice, this position is eligible for a hybrid work schedule.

Qualifications: Minimum Bachelors degree and six years related experience required. Preferred: At least six years of progressive experience working on student support initiatives. Demonstrated analytic thinking and planning ability. Experience coordinating multi-site projects and facilitating cross-functional groups. Ability to clearly communicate project goals and work effectively with multiple stakeholders. Strong organizational skills and ability to work independently and as a member of a team. Excellent written, facilitation and interpersonal skills. Strong computer skills (Word and Excel required) including the use of data visualization software. Strong understanding of the organization and policies of public higher education systems, particularly in the area, of academic advisement, and the needs of low-income urban college students.

Compensation and Benefits: Salary range is $106,439 - $114,353, commensurate with credentials, education and experience. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement. CUNYs benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

How to Apply: For full consideration, submit a cover letter and resume online via CUNYs web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined. Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings. Closing date: Open until filled. Job search category: CUNY Job Posting: Managerial/Professional Equal Employment Opportunity: CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 30738 Location Central Office