Salary: $58,613.00 - $102,574.00 Annually Location : Alamance County, NC Job Type: Permanent Full-Time Remote Employment: Flexible/Hybrid Job Number: 25-09167 EIPD 60054577 Department: Dept of Health and Human Services Division: Vocational Rehabilitation Opening Date: 08/07/2025 Closing Date: 8/20/2025 5:00 PM Eastern Job Class Title: Rehabilitation Services Manager I Position Number: 60054577 Salary Grade: NC17 Description of Work Position is funded in part through federal funds.**Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** The Unit Manager position is housed at the Burlington Unit EIPD/Independent Living office in Alamance County. The position supervises a staff of 19 and oversees a satellite office in Wentworth. The Independent Living Program serves Caswell, Alamance, Rockingham, Orange, Chatham, and Person Counties. Requires the ability to lead by example including Comprehensive understanding of the field of rehabilitation counseling and demonstrated excellence in service delivery, thorough knowledge of casework policy and procedures, demonstrated skills in oral and written communication, ability to inspire others to work together towards shared goals. In addition, requires the ability to mentor, coach and teach in a supportive climate as well as knowledge of and ability to tactfully utilize confrontation techniques as necessary. Requires understanding of professional ethics and demonstrated application in supervisory experiences. Requires a diverse background in the field of rehabilitation including working cooperatively with advocacy groups, an array of community resources and serving a diverse population of consumers. Job responsibilities include the following:
- Professional supervisory and managerial work in organizing and directing delivery of Vocational Rehabilitation and Independent Living services to individuals with disabilities.
- Directs the daily activities of the staff to ensure the most effective and efficient service delivery
- Serves as area manager of the Division's service delivery program, serving the Burlington Unit Office & Wentworth satellite office
- Provides leadership to meet agency mission and goals within the context of its stated value
- Provides administrative, clinical, and case management supervision including training and technical assistance, personnel administration, and evaluation and planning
- Designs and implements action plans to develop personnel and programs
- Works cooperatively with a third-party school program, multiple community rehabilitation programs, community partners and agencies, and businesses
- Ensures that all aspects of the Unit's work is in compliance with federal regulations, state laws, and DHHS and DVR policies.
About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for . Knowledge, Skills and Abilities / Competencies The following Management Preferences are not required, but applicants that possess these skills are preferred:
- Knowledge of casework management, guidance and counseling.
- Experience working with and counseling adults with disabilities.
- Case Management System experience
- Knowledge of Workforce Development
Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details. Master's degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; OR Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and three years of experience in a rehabilitation service program or closely related area including one year of supervisory experience; OR equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date of graduation, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution.
- The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at .
Transcripts, degree evaluations and cover letters may be uploaded with your application. Due to the volume of applications received, we are unable to provide information regarding the status of your application. To check the status of an application, please log in to your NC Government Job Opportunities account and click Application Status . If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting, please contact Talent Acquisition at
[email protected]. For technical issues with your application, please call the NeoGov Help Line at 877-###-####. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-###-####. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application.
(NOTE: AN ATTACHED RESUME NOR SEE RESUME DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements, please return to your application to finish it before submitting your application.)
- Yes, I understand and have fully completed all requirements.
02 The recruitment range for this position is
$58,613.00 to $75,000.00. If offered this position, are you willing to accept a salary within the posted recruitment range of
>$58,613.00 to $75,000.00?
- Yes, I am willing to accept a salary within the posted recruitment range.
- No, I am not willing to accept a salary within the posted recruitment range.
03 What is your highest level of education?
(In order to receive credit, this must be clearly documented in the Education on your application) - Master's Degree or higher
- Bachelor's Degree
- Associate's Degree
- High school or equivalent
- None of the above
04 Do you have experience with a computerized case management system?
05 How many years of supervisory experience do you possess?
- No experience
- Less than one (1) year of experience
- 1 - 3 years of experience
- 3 - 5 years of experience
- 5+ years of experience
06 How many years of demonstrated experience do you have working with casework management and processes?
- No experience
- 1 - 3 years of experience
- 3 - 5 years of experience
- 5+ years of experience
07 How many years do you have working in a rehabilitation service program?
- No experience
- Less than one (1) year of experience
- 1 - 3 years of experience
- 3 - 5 years of experience
- 5+ years of experience
08 Which of the following best describes your level of knowledge of workforce development concepts, tools, practices and techniques?
- None
- Limited
- Intermediate
- Advanced
09 Where did you learn about DHHS or this opportunity?
- Company or OSHR Website
- Other General Job Boards
- Other Search Engines
- Other Social Media
- Internet Advertisement
- TV / Radio
- Employee Referral
- Conference / Career Fair
- Email campaign
- Professional Association or Industry-specific job board
- Indeed
- LinkedIn
- NC Nursing Board email
- Google
10 Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question
