Unit Coord - Rehab - UnityPoint Health : Job Details

15293BR

FTE: 1.0

Shift: M-F, 8-4:30 shifts

Compensation: $18.32+

Hours Per Week: 40

Weekends: No

Benefit Eligible

$1,500 SIGN ON BONUS!

We are seeking a dynamic Rehab Service Coordinator to join our Cardiovascular and Pulmonary Services Wellness Center Team. At UnityPoint Health – Meriter Rehab patients are at the center of everything we do, and we are committed to serving the community by living our FOCUS values of Foster Unity - Own the Moment - Champion Excellence - Seize Opportunity in our daily work. We know that our greatest strength is our people, and we strive to provide an environment that fosters success through mentorship opportunities and relationship building.

The Rehab Service Coordinators (RSC) facilitates the functioning of the outpatient rehab clinic in a variety of supportive functions. Daily responsibilities are divided into the following on an alternating schedule.

• A role : Administrative and clerical support – scheduling patients for initial consults, preparing patient charts, reviewing therapy orders for accuracy, and monitoring spreadsheets for billing compliance needs.

• B role : Front desk reception, patient registration/check-in processes. Over the counter sales and payment collection. Organizing, cleaning and prep of patient care areas, and supply ordering.

Duties and Responsibilities:

• Work within the context of patient-centered care in an outpatient clinic setting.

• Work collaboratively with the clinical team to support exceptional patient experience and outcomes.

• Embrace lifelong learning: willingly receive feedback and learn from team members, seek continual learning opportunities, and share feedback to promote the growth of the team.

• Engage in staff meetings and project groups to support exceptional patient care.

• Remain up to date with clinic operation changes and workflows (review meeting minutes, review email communications, etc.)

• Demonstrate a willingness to be flexible and to take on additional responsibilities to support the team and process improvement initiatives within the department.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Required Qualifications:

• High School Diploma or equivalent

• Epic Cadence scheduling

• One or more years of experience in a customer service role, preferably in an outpatient medical setting.

• Knowledge of general MS office systems including Outlook, Word and Exce

• Proficiency with keyboarding

• Ability to multitask with frequent interruption

• Exceptional attention to detail

• Exceptional communication skills, both written and verbal

• Knowledge of insurance – obtaining benefits, submitting authorizations, etc.

• Knowledge of registration process

• Knowledge of medical terminology

• Experience assisting clinicians with patient care as directed – wheelchair assist, ability to bend, twist, lift, etc.

EEO/M/F/D/V