Turndown Attendant - Highgate Hotels : Job Details

The Turndown Attendant is responsible for freshening guestrooms, responding to Housekeeping service requests and cleaning rooms as needed. Responsibilities Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees. Review turndown list and stock caddie to ensure all supplies, linen and amenities are available to properly turndown guestrooms. Review list for any special requests. Turndown each assigned room according to The Newbury Boston Handle items for Lost and Found according to the standards. Keep all hallways, public areas and closets clean, neat, swept and vacuumed. Prepare housekeeping cleaning cart for next days use. Report any maintenance repairs immediately to Housekeeping Supervisor/ Manager. Deliver guest laundry to rooms. Operate pagers and radios efficiently and professionally when communicating with hotel staff. Deliver guest requests in a timely manner. Ensure overall guest satisfaction. Perform other duties as ...Attendant, Hotel, Housekeeping Supervisor, Operations