Triage RN- PAH - Providence at Home with Compassus : Job Details

CompanyProvidence at Home with CompassusPosition SummaryThe Triage RN is responsible for ensuring the smooth delivery of Home Health services by coordinating communication, services, and orders between patients, providers, and clinicians to meet patient/family needs. The Triage RN functions independently and/or in conjunction with an interdisciplinary team based on the patient's identified needs. Practice is within the scope defined by the Alaska state Board of Nursing and based on the nursing process modelShift, schedule and caseload of shifts and caseload may vary according to position assignment.Position Specific Responsibilities

• Perform triage activities such as receiving incoming phone calls from home health patient provider, providers' staff, patients and families, assessing patient needs, providing immediate troubleshooting/problem-solving over the phone.
• Provide nursing advice and triage using sound nursing assessment skills and following approved protocols.
• Document all patient encounters in the electronic medical record and other platforms as required, accurately and timely.
• Contact providers to obtain verbal orders and process appropriately for treatment, labs, wound care, extensions of service, addition/removal of services, and more.
• Arrange for in-person or virtual nursing visits as indicated and provide follow up communication to other staff regarding situation and needs.
• Maintain relationships that promote optimal patient outcomes.
• Communicate in an efficient and positive manner that fosters productive relationships and maintains high quality care.
• Collaborate with community and bedside healthcare providers to ease transitions in care and set an individualized care plans that will enable the patient to be successful in managing their acute or chronic conditions.
• Attends training opportunities and maintains technological competence.
• Follow established workflows, policies, and procedures.
• Contribute to overall team function through effective time management and communication; utilize critical clinical thinking and problem-solving skills to address team issues.
• Participate in Continuous Quality Improvement activities, identify related issues and implement recommended changes as appropriate.

Education And/or Experience

• Required - Associate's Degree Nursing Or Bachelor's Degree Nursing
• Required - Graduate of a school of nursing.
• Required - 2 years Nursing experience.
• Preferred - 1 year Recent clinical experience in any of the following suggested areas; home health, tele health, medical-surgical, critical care, emergency, pediatric or maternal-child health nursing
• Preferred - 1 year Home Health RN within the past 3 years.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Language Skills: Excellent communication and organizational skills; able to effectively communicate complex information to diverse audiences.
• Computer Skills: Proficient in using computers and Microsoft Office Suite programs required; knowledge of Electronic Health Record systems preferred.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
• Other Skills and Abilities: Demonstrated skills in clinical nursing assessment and treatment skills required; knowledge of hospice and palliative care practices preferred.
• Other Skills and Abilities: Knowledge of the Medicare Conditions of Participation and other regulatory guidelines.
• Other Skills and Abilities: Knowledge and alignment with Providence philosophy and standards of care; able to work in a way that is consistent with/supportive of Ministry's mission, philosophy, goals and objectives.
• Other Skills and Abilities: Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships; understands and practices the principles of effective teamwork.
• Other Skills and Abilities: Demonstrated ability to effectively work with families in crisis while maintaining professional boundaries and personal self-care strategies for dealing with stress.
• Other Skills and Abilities: Proven ability to build effective and professional relationships with a wide variety of people at all levels of the organization, both within and outside of the health system.
• Other Skills and Abilities: Knowledge of and sensitivity to a wide variety of cultural and value systems.
• Other Skills and Abilities: Able to prioritize work assignments and meet productivity and quality standards; work with minimum supervisory guidance and exercise independent judgment within the scope of practice; is willing to assume additional responsibility and learn new procedures.

Certifications, Licenses, and Registrations

• Required upon hire: National Provider BLS - American Heart Association (Vendor Managed)
• AK: Required upon hire: Alaska Registered Nurse License (Vendor Managed)

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Build a Rewarding Career with CompassusAt Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.Your Career Journey MattersWe're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.The Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?At Compassus, your career is more than a job—it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.