Transportation Terminal Manager - Benore Logistic Systems : Job Details

Job Description

About the Role

Benore Logistic Systems, Inc. is seeking a Terminal Manager to lead and oversee terminal operations, ensuring efficiency, compliance, and exceptional service. In this position, you will manage assets, optimize operational performance, and develop a high-performing team. This role requires strong leadership, regulatory knowledge, and strategic planning to drive operational success.

Key Responsibilities

• Lead, motivate, and develop a high-performing team by supervising drivers, logistics specialists, clerical staff, and operations supervisors. Drive teamwork, accountability, and engagement through coaching, performance evaluations, and training programs.
• Maximize operational efficiency by leveraging tractors, trailers, and CDL drivers to optimize routes, manage schedules, and achieve safety, financial, and service goals.
• Ensure compliance and safety standards by enforcing DOT, OSHA, and CTPAT regulations, conducting safety checks, administering HOS rules, and overseeing accident investigations in collaboration with the Director of Safety.
• Build and maintain strong customer relationships as the primary contact for terminal customers, anticipating needs and resolving issues to ensure high satisfaction.
• Monitor and drive key performance metrics by tracking KPIs, analyzing data, and implementing improvements to enhance productivity, profitability, and service quality.
• Conduct field checks and performance assessments through ride-alongs with drivers to evaluate safety protocols, route performance, and identify areas for improvement.
• Oversee facility and equipment maintenance by coordinating with maintenance teams and vendors to ensure well-maintained terminal equipment and infrastructure.
• Administer payroll and manage employee scheduling to ensure accurate payroll processing and seamless operations.
• Support hiring and talent acquisition efforts by participating in recruitment, interviewing candidates, and handling disciplinary actions to maintain a strong team.
• Maintain and improve terminal infrastructure, ensuring a safe, organized, and efficient work environment.
• Implement best practices for quality and compliance by enforcing ISO standards (ISO 9001:2015, ISO 14001:2015, OHSAS 45001) and leading continuous improvement initiatives.
• Champion communication and team cohesion by fostering transparent communication, leading meetings, providing updates, and encouraging feedback for a collaborative work culture.

Qualifications & Requirements

• Education: Bachelor's degree in Management, Transportation, Logistics, or a related field preferred. An Associate's degree with 8+ years of relevant experience will be considered.
• Experience: 5+ years in transportation operations, logistics, or terminal management.
• Technical Skills: Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Teams, OneDrive) and transportation management software (TMW, Peoplenet, SpeedGauge, Rand McNally, PCMiler).
• Regulatory Knowledge: Strong understanding of DOT compliance, Federal Motor Carrier Safety Regulations, and C-TPAT best practices. Experience with OSHA standards and ISO certifications is beneficial.
• Leadership & People Management: Experience leading teams, resolving conflicts, and fostering a culture of accountability and teamwork.
• Analytical & Problem-Solving Skills: Ability to analyze KPIs, optimize operations, and implement data-driven improvements.
• Communication & Interpersonal Skills: Excellent verbal and written communication skills with the ability to build and maintain strong customer relationships.
• Organization & Multitasking: Strong ability to manage multiple priorities and deadlines in a fast-paced environment.
• Flexibility: Willingness to work weekends, holidays, and travel as needed.
• Integrity & Professionalism: Strong work ethic, integrity, and business judgment.

Benefits & Compensation

At Benore Logistic Systems, Inc., we offer competitive compensation, industry-leading benefits (after 90 days of employment), and a culture that values professional growth and work-life balance. Here are the various programs we offer:

• Competitive pay and 401(k) matching up to 6%
• Section 125 Pre-Tax Benefit Plan

Health & Wellness

• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) option
• 24/7 virtual healthcare through Teladoc & Telehealth Services
• Wellness programs for chronic conditions, including diabetes and cancer support
• Employee Assistance Program (EAP) for mental health, legal, and financial resources

Insurance & Financial Security

• Life & AD&D Insurance
• Short-Term & Long-Term Disability Insurance
• Critical Illness, Accident, & Hospital Indemnity Insurance

Work-Life Balance & Professional Growth

• Paid time off (PTO)
• Paid holidays and training
• Professional development and career advancement opportunities
• Employee engagement programs
• Referral program with incentives up to $2,500 (Eligibility excludes Temporary Employees, Managers, Assistant Managers, Talent Acquisition, Safety and Driver Supervisors, and Human Resources.)

At Benore, we provide a stable, rewarding career with benefits designed to support your success. Apply today!

About Benore Logistic Systems, Inc.

Benore Logistic Systems, Inc., founded in 1994 in Erie, Michigan, delivers top-tier supply chain, transportation, warehousing, and on-site solutions nationwide. Led by CEO Jeffery Benore and Vice President Joan Benore, we uphold our core principle, A Partnership in Performance, driving innovation and excellence.

We challenge the status quo to be a stronger business partner, employer of choice, and leader in sustainability.” – Jeffery M. Benore, CEO & President

Apply Today!