Transportation Supervisor - Geodis Group : Job Details

Transportation Supervisor

Geodis Group

Job Location : Atlanta,GA, USA

Posted on : 2025-08-12T00:56:34Z

Job Description :

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:
  • Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work.
  • Recommends corrective actions to address customer complaints.
  • Serves as the direct point of contact for customer issues requiring immediate attention.
  • Escalates operational issues to the manager when necessary.
  • Coordinates with FAP on invoice resolution and carrier escalation.
  • Prepares month-end revenue accrual reports for the manager.
  • Prepares and collaborates on quarterly business reviews (QBR) for customers.
  • Ensures work procedures and SOPs are completed accurately.
  • Prepares work schedules and training for hourly employees.
  • Approves and tracks all hourly team members' schedules via UNITIME.
  • Supports Senior Transportation Planners during contingencies, focusing on cost-conscious truck securing following business rules.
  • Collaborates with accounts payable to ensure timely and accurate freight bill processing.
  • Audits invoices and assists with discrepancy investigations.
  • Follows up with carriers for timely invoice receipt.
  • Manages customer requirements for load planning and routing compliance.
  • Establishes cross-training initiatives within the team.
  • Assists with team member performance appraisals, discipline, and goal-setting.
  • Willing to travel up to 10%.
  • Works overtime as needed to support customer peaks and end-of-period activities.
    • What you need:
    • Minimum 3 years of relevant experience and training, or an equivalent combination of education and experience.
    • Experience with Transportation Management Systems.
    • Experience with optimization tools is preferred.
    • Proficiency in Microsoft Office (Word, Excel, Outlook).
    • Ability to write reports, business correspondence, and procedures.
    • Effective presentation skills for groups of managers, customers, and colleagues.
    • Problem-solving skills to handle practical issues with limited standardization.
    • Ability to interpret instructions in various formats (written, oral, diagram, schedule).
    What you gain from joining our team:
    • Early wage access via the Rain financial wellness app.
    • Free telemedical services from FirstStop Health from day one.
    • Health, dental, and vision insurance after 30 days.
    • Paid maternity and paternity leave.
    • Opportunities for career development, resource groups, and mentorship.
    • Perks like fitness discounts and free relaxation/meditation apps.
    • Financial wellness programs.
    • Volunteer opportunities and community engagement.
    • + more!
    Join our Team!

    Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your interview process.

    OR

    Text DELIVER to 88300 to Apply.

    Equal Opportunity EmployerThis employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.

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