Transport Dispatcher - Mass General Brigham : Job Details

Responsible for obtaining necessary information from agencies and customers requesting service, coordinating various types of services, schedules requests to meet resource availability, dispatching the appropriate personnel in response to service requests, processing requests by field providers, facilitating information flow between the healthcare team and field personnel, and performing assigned clerical and billing functions as needed. Qualifications. Essential Functions-Receive and prioritize emergency and non-emergency calls from hospital staff, patients, and other healthcare providers.-Acts as a liaison between the department and facilities to obtain needed information and documentation.-Assess the nature of the call and determine the appropriate level of response, including the deployment of paramedics, ambulances, and other necessary resources.-Relay information accurately, including patient details, location, and the nature of the emergency.-Input and update mobile healthcare c...Dispatcher, Dispatch, Transport, Healthcare, Operations, Driver