Transitional Care Liaison - Diversicare Healthcare Services : Job Details

Develop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissions. Communicate with customers to determine services and care that best meet their needs, for the right care in the right place at the right time. Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities. Thoroughly educate customers and understand customer expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations. Help facilitate smooth patient and resident transitions. Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups, hospital(s), Assisted Living, Independent Living, Home Health, and community contacts)Collaborate with referral sources and team members to facilitate open communication. Develop and maintain strong relationships with Decision ...Liaison, Healthcare, Business Services, Patient