Transition Union Site Manager - Caravan Facilities Management L.L.C. : Job Details

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The Union Site Manager plays a critical role in overseeing the daily operations at the Chrysler Tech Center, ensuring that all consumer support services are delivered efficiently and effectively. This position is responsible for managing a team of support staff, facilitating communication between union representatives and management, and ensuring compliance with union agreements. The Union Site Manager will also be tasked with identifying areas for improvement in service delivery and implementing strategies to enhance overall performance. A key aspect of this role is to foster a positive work environment that promotes collaboration and employee satisfaction. Ultimately, the Union Site Manager is dedicated to achieving high levels of service quality while maintaining strong labor relations.

• Bachelor's degree in Business Administration, Human Resources, or a related field.
• At least 5 years of experience in a management role within a unionized environment.
• Strong understanding of labor relations and union agreements.

• Master's degree in a relevant field.
• Experience in consumer support services or a related industry.
• Certification in conflict resolution or mediation.

• Oversee daily operations of the consumer support services team at the Chrysler Tech Center.
• Act as the primary liaison between union representatives and management to address any concerns or issues.
• Ensure compliance with all union agreements and company policies.
• Conduct regular performance evaluations and provide coaching to team members.
• Identify opportunities for process improvements and implement best practices to enhance service delivery.

The required skills for this position include strong leadership abilities, which are essential for managing a diverse team and fostering a collaborative work environment. Excellent communication skills are necessary to effectively liaise between union representatives and management, ensuring that all parties are informed and engaged. Problem-solving skills will be utilized daily to identify challenges within the team and develop actionable solutions. Additionally, organizational skills are crucial for managing multiple tasks and priorities in a fast-paced environment. Preferred skills such as conflict resolution expertise will enhance the ability to navigate complex interpersonal dynamics and maintain a harmonious workplace.

• Mid-Senior level

• Full-time

• Information Technology

• Facilities Services