Transition Services Monitor - Aging/Physical Disabilities - State of North Carolina : Job Details

Salary: $50,633.00 - $88,607.00 Annually Location : Wake County, NC Job Type: Permanent Full-Time Remote Employment: Flexible/Hybrid Job Number: 25-10239 DHB 65031104 Department: Dept of Health and Human Services Division: HEALTH BENEFITS Opening Date: 09/05/2025 Closing Date: 9/12/2025 5:00 PM Eastern Job Class Title: 32000370 Position Number: 65031104 Section: Clinical Program & Policy Salary Grade: NC14 Description of Work This position is 100% federally funded.**Position is Exempt from the State Human Resources Act - G.S. 126****Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** **POSITION IS A TIME-LIMITED through December 2031** Empowering Smooth Transitions, Enriching Community Living The Transition Services Monitor - Aging/Physical Disabilities supports North Carolina's Money Follows the Person (MFP) program by overseeing the quality and effectiveness of transitions for older adults and individuals with physical disabilities. This position reviews documentation from transition vendors, analyzes data to identify trends, and collaborates with Medicaid partners to ensure best practices. The Monitor also provides technical assistance, helps design training, and contributes to program and process improvements that strengthen community transitions. The role requires strong analytical, organizational, and communication skills, as well as experience with Home and Community-Based Services and the needs of the target populations. Position reports to the MFP Associate Director. About the NC Division of Health Benefits: The Division of Health Benefits (DHB) within NCDHHS is committed to advancing innovative solutions that improve health, promote well-being and foster independence for all North Carolinians. DHB manages and oversees North Carolina Medicaid and other programs that provide access to services and supports for parents, children, seniors, people with intellectual / developmental disabilities, and behavioral health, substance use and traumatic brain injury disorders. With a budget over $27 billion in state and federal funds per fiscal year, DHB ensures that more than 108,000 enrolled providers are reimbursed for delivering covered services to 3.1 million beneficiaries. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for . Knowledge, Skills and Abilities / Competencies Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Knowledge of transition practices and the needs of older adults and adults with physical disabilities to live in community-based settings.
• Experience in monitoring, evaluating, or managing Home and Community-Based Services.
• Knowledge in interpretation and application of program rules, regulations, standards and policies.
• Experience designing and facilitating training.
• Experience working collaboratively, establishing, and maintaining effective relationships with diverse stakeholders.

Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details. Master's degree in a discipline relative to the program from an appropriately accredited institution and two years of related experience; OR Bachelor's degree in a discipline relative to the program area from an appropriately accredited institution and four years of related experience; OR an equivalent combination of education and experience. Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with Executive Order 303, our agency supports second-chance employment for individuals who were previously Justice System Involved. We invite all potential applicants to apply for positions for which they may be qualified. Application ProcessBe sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the Work Experience section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at .

Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Military Experience

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. NEOGOV Technical Assistance For technical issues with your application, please call the NeoGov Help Line at 877-###-####. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-###-####. CONTACT INFORMATION If there are any questions about this posting, please contact Talent Acquisition at . Resumes will not be accepted in lieu of completing this application. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I UNDERSTAND that DHHS requires a complete descriptive work history with all employment experience detailed to be considered for employment. I have included all this information in my application. (NOTE: AN ATTACHED RESUME NOR SEE RESUME DOES NOT SATISFY THE REQUIREMENT OF COMPLETING THE APPLICATION. If you have not completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes, I understand and have fully completed all requirements.

02 The recruitment range for this position is $50,633.00 to $64,468.00. If offered this position, are you willing to accept a salary within the posted recruitment range of $50,633.00 to $64,468.00?

• Yes, I am willing to accept a salary within the posted recruitment range.
• No, I am not willing to accept a salary within the posted recruitment range.

03 What is your highest level of education? (In order to receive credit, this must be clearly documented in the Education on your application)

• Master's Degree or higher
• Bachelor's Degree
• Associate's Degree
• High school or equivalent
• None of the above

04 Have you ever been convicted of an offense again the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.) If you answered yes that you have been convicted of an offense again the law other than a minor traffic violation, please explain the nature of the conviction and the offense. If you answered no to the conviction question, please list N/A.

• Yes
• No

05 If you answer yes that you have been convicted of an offense against the law other than a minor traffic violation,please explain the nature of the conviction and the offense. If you answered no to the conviction question, please enter N/A as your response. 06 Please describe your knowledge of and experience with transition practices that support older adults and adults with physical disabilities in successfully living in community-based settings. 07 Which statement best describes your experience with monitoring, evaluating, or managing Home and Community-Based Services (HCBS)?

• I have no experience with HCBS.
• I have limited exposure to HCBS but have not had direct responsibilities for monitoring, evaluating, or managingthese services.
• I have performed some tasks related to monitoring, evaluating, or managing HCBS under supervision.
• I have independently monitored, evaluated, or managed HCBS as part of my regular job duties.
• I have extensive experience leading programs or teams responsible for monitoring, evaluating, and managingHCBS.

08 Please describe your knowledge and experience in interpreting and applying program rules, regulations, standards,and policies, including specific examples of how you have used this knowledge in your work. 09 Please indicate the level that best reflects your experience designing and facilitating training:

• No Experience - I have never designed or facilitated training.
• Limited Exposure - I have observed or assisted with training but have not had primary responsibility.
• Developing Experience - I have designed or facilitated training under guidance or supervision.
• Proficient - I have independently designed and facilitated training as part of my regular duties.
• Expert - I have led the design and facilitation of complex training programs for diverse audiences.

10 How many years of experience do you have with collaborating with diverse stakeholders to build and sustain effective working relationships that support shared goals?

• No experience
• Less than one (1) year experience
• 1 - 3 years of experience
• 3 - 5 years of experience
• 5+ years of experience

11 Where did you learn about DHHS or this opportunity?

• Company or OSHR Website
• Other General Job Boards
• Other Search Engines
• Other Social Media
• Internet Advertisement
• TV / Radio
• Employee Referral
• Conference / Career Fair
• Email campaign
• Professional Association or Industry-specific job board
• Indeed
• LinkedIn
• NC Nursing Board email
• Google

12 Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2018, Facebook, Doximity, NC Substance Abuse Professional Practice Board, etc.) Required Question