Transit Program Staff Needed - Management Applications : Job Details

Management Applications, Inc., a leading provider of Managed Services is seeking Program Staff for a County Transit Agency in Virginia.

Job Application Instructions:

THE TITLE OF THE POSITION APPLIED TO MUST BE LISTED AT THE TOP OF YOUR RESUME. To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements.

Background

The County is planning to undertake an extensive transit operations improvement program over the next five to seven years including over $20M in operations improvements. The following types of transportation operations projects, collectively the “Program” are being planned:

As a result of programming being developed in the County Fiscal Years 2017- 2026 Transit Development Plan, operations are expected to expand substantially. This will require assistance in developing and enhancing associated transit technology as well as bus stops and transit stations. Growth in services beyond the fifty-bus peak requirement will require a thorough understanding of transit operations, service planning, management, and federal and state requirements.

Complying with expected Federal Transit Administration regulations regarding asset management and maintaining a state of good repair of transit facilities and equipment will be a key focus for the County. Associated tasks will include maintenance and snow removal, analysis of rehabilitation and replacement requirements, updating and maintaining the transit asset inventory, and monitoring contractor maintenance of County-owned equipment.

Projects using technology to enhance transit operations, passenger information and to identify and enhance safety and security. Specific projects include bus video cameras, real time passenger information displays, business intelligent system and transit signal priority. The projects involve planning, design and implementation/construction activities. As these major and smaller projects move forward, the County will organize a management team to develop and manage each project.

These projects will need to be closely managed in order to ensure that the work being undertaken meets all the applicable requirements. Some of the projects are being funded with federal and state funding and must meet the federal and state requirements related to project management, reporting and compliance. Assistance is needed to manage the implementation of the projects, including developing and executing a project management plan, developing and tracking project budgets and schedules, preparing specifications and work scopes for procurements, overseeing contractors undertaking design, testing, construction and construction management, coordinating with internal and external stakeholders, assisting with community outreach, maintaining organized project files, and preparing reports for the County Board, funding agencies and the public.

Positions

1. Transit Provider Coordination Manager Transit Provider Coordination Manager (TCPM) shall coordinate the planning and policy activities of Metrorail and Metro Bus services for Arlington County as well as act as the liaison between the Washington Metropolitan Area Transit Authority (WMATA) and Arlington County Transit Bureau and Division of Transportation. This position shall also act as liaison regarding transit planning and policy between the Arlington County Transit Bureau and Division of Transportation and the Northern Virginia Transportation Commission (NVTC) and committees overseeing transit services on I-66 and I-395. The liaison duties shall include advising the Director of Transportation and the Transit Bureau Chief as well as Arlington County Board members.

This is a senior staff position that is responsible for assisting with transit service planning for Metrorail and Metro Bus services, including coordination with other regional and local transit providers, particularly County Transit; with the development of the County's annual work plan and program within the WMATA annual budget; and with the project development of capital projects for improvements to WMATA facilities.

This position will also provide technical staff assistance to County's representative to the WMATA Board, the NVTC, the Virginia Railway Express (VRE), and other regional agencies as may be necessary. In this capacity this person will attend board meetings and technical advisory committees to assist County representatives or to represent the County's interests. This staff position will also require working with the public and community stakeholders, attendance at community meetings, and preparation or materials or presentations for community meetings.

Additionally, the TPCM is responsible for leading and managing the Contractor team and shall oversee and direct their performance to ensure delivery of projects assigned to them. The TPCM will provide guidance and technical support to the Contractor team to ensure projects are efficiently and successfully implemented and completed according to established timelines and budget requirements. This includes overall project monitoring, control and direction and implementing corrective actions as needed.

The individual fulfilling this position shall have knowledge of project compliance with federal regulations for federally-funded projects as well as state regulations for state-funded projects. Additionally he or she shall be responsible for:

- Managing the Contractor budget and schedule;

- Providing staffing with the requisite technical skills and expertise to perform the Work;

- Coordinating staff committed to the Program and their availability for the required time and durations;

- Providing oversight and address any performance issues with assigned team members;

- Providing project management services for specific projects as assigned.

- Maintaining files and project documentation according to County direction and in accordance with federal and state requirements.

- Providing monthly progress reports and look a-heads.

This position shall provide other duties within general scope of this contract, as assigned by the County Project Officer.

Required Qualifications and Skills:

- A Bachelor's degree in transportation or community planning, or a related degree, and at least ten (10) years' experience in transit service planning or operations, including management, policy and budget experience.

- Five (5) years of experience in project and contract management.

- Extensive knowledge of fixed-route bus management and operations, including route design.

- Excellent interpersonal skills and professional judgment, including ability to work in a politically sensitive, regional governing board context with highly complex and technical issues.

- Exceptional communications skills, oral and written.

- Ability to read, analyze, and utilize data, including an ability to develop spreadsheets, tables, charts, etc. of data or analyses.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

- Ability to draft reports, memoranda, presentations or other materials.

- Demonstrated presentation skills.

- Must be able to attend evening and Saturday meetings.

2. Bus Stop and Street Operations Coordinator

Bus Stop and Street Operations Coordinator shall oversee Transit and Metro Bus use of transit corridors and bus bays at transit and Metrorail stations to facilitate smooth flow and excellent customer service. This position shall also be responsible for operations coordination with all other public and private transit operators, including private shuttle, which operate in the County and request use of County curb space and bus stops. Specific responsibilities and tasks shall include, but not limited to:

- Overseeing joint ART and Metro Bus use of bus stops and bus bays at transit and Metrorail stations to facilitate smooth operations.

- Coordinating bus access, layover and egress with WMATA, the Transit operations contractor and County Traffic Engineering and Operations (TE&O) Bureau

- Planning the location of new stops and consolidation of existing stops.

- Reviewing Maintenance of Traffic (MOT) plans affecting any bus stop and bus route and determine temporary bus detour and bus stop location.

- Identifying needed bus stop improvements.

- Monitoring bus stops affected by County, schools, or developer construction activities.

- Coordinating bus stop closures and detours and the implementation of temporary

bus stop locations with WMATA and the operations contractor as well as County Commuter Services personnel.

- Managing and coordinating the installation of signs, blades, decals and schedule information at bus stops with WMATA and the operations contractor as well as County Commuter Services personnel and update the bus stop inventory accordingly.

- Reporting bus stop defects or infrastructure issues to Bus Stop Capital Program Manager.

- Assisting the Bus Stop Capital Program Manager in updating the bus stop inventory

- Coordinating snow removal at bus stops as identified.

- Working with the Bus Stop Capital Manager regarding assessment of proposed bus stops for safe ease of access and egress.

- Working with the Transit Bureau Operations Team and the Traffic Engineering & Operations Bureau in assessing new and revised routes for safe operations.

- Working with the County's TE&O Bureau and other staff as needed regarding operations and stops for all public and private transportation operators, including government shuttles and hotel shuttles, within County.

- Overseeing, in cooperation with the Transit Facilities and Equipment Manager (if position is funded) and Bus Stop Capital Program Manager, the maintenance and cleaning of the 1,115 bus stops in the county as well as the transit stations

– replace downed bus stop poles, install signs, post detour notices, ensure clean shelters and benches, trash removal, snow and ice removal.

- Assisting in monitoring bus bays at the Transit Station and Metrorail stations

– monitor lighting, stanchions, replace downed bus stop poles, update signs, post detour notices, and monitor state of good repair.

- Maintaining files and project documentation according to County direction and in accordance with federal and state requirements.

- Reviewing and approving/rejecting permits for special events that affect transit services and facilities.

- Coordinating with TE&O staff regarding traffic operational issues and conflicts with parking, signage, street infrastructure, and street construction.

- Supporting the County Emergency Support Function #1-Transportation emergency management team, the operations center, and the County Emergency Management Office during incidents and emergencies.

- Reviewing, reconciling and recommending action on project related invoices. Providing monthly progress reports and look a-heads

Required Qualifications and Skills:

- A Bachelor's degree in transportation planning, community planning or a related field and at least three (3) years' experience in transit service planning or operations.

- Demonstrate strong transit operations and supervisory experience in a team environment.

- Demonstrated knowledge of fixed-route bus operations, including route design.

- Past experience operating a transit bus is preferred but not required.

- Knowledge of the Americans with Disabilities Act (ADA) requirements in relation to pedestrian access and bus stop design.

- Possession of a Commercial Driver's License (CDL) with Passenger and Air Brake

Endorsement preferred but not required.

- Ability to draft reports, memoranda, presentations or other materials.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

- Working knowledge and experience in developing and maintaining databases; experience with Microsoft Access is preferred.

- Working knowledge and experience with GIS and other tools.

- Demonstrated concise and clear writing skills and basic familiarity with spreadsheets.

- Must be able to attend evening and Saturday meetings.

3. Project Manager (2 positions)

The Project Manager (PM) shall serve as the County's representative to manage the planning, design and implementation/construction of County transit projects. The PM will act as a project liaison between various County departments to ensure that all project activities are in support of the overall project goals. The PM shall develop project objectives by defining deliverables, reviewing project proposals and plans, determine project responsibilities by identifying project phase and elements and provide technical support. Specific project responsibilities and tasks shall include but are not limited to:

- Directing, coordinating, and exercising functional authority for planning, organization, control, integration, and completion of transit projects within area of assigned responsibility.

- Assisting with project development and environmental clearance when applicable.

- Coordinating operations during construction phase of projects.

- Coordinating project implementation and provide stakeholders and County staff with regular progress reports.

- Developing project work plan and schedule.

- Developing scopes of work for consultants and contracted services and assisting in procuring contracts.

- Developing specifications and independent cost estimates.

- Controlling expenditures within limitations of project budget.

- Reviewing, reconciling and recommending action on project related invoices.

– Maintaining files and project documentation according to County direction and in accordance with federal and state requirements.

-Providing monthly progress reports and look a-heads.

Required Qualifications and Skills:

- Minimum of five (5) years of experience in project management, project controls or contract administration of transit and other transportation projects and conducting similar services as described in this RFP.

- Bachelors of Science in Engineering, Construction Management, Planning or related field; Project Management Professional Certification; Licensed PE in the Commonwealth of VA or other comparable experience.

- Demonstrated knowledge of project compliance with federal regulations for federally- funded projects; Prior experience working with projects funded by federal dollars is preferred but not required.

- Ability to prepare cost estimates and reports.

- Ability to maintain records and prepare complex written and oral reports.

- Ability to develop and adhere to operating budgets.

- Ability to establish and maintain effective working relationships with contractors, consultants, employees and the general public.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

- Working knowledge and experience in developing and maintaining spreadsheets and databases.

- Working knowledge and experience with project management software tools.

- Must be able to attend evening and Saturday meetings.

4.Transit Technology Operations Specialist

Transit Technology Operations Program Specialist shall manage the operations, maintenance and use of transit technology for the County's transit bus operations, STAR call center, management information, security, and customer information, and transit facilities in accordance with the Transit Intelligent Transportation Systems (ITS) Master Plan and Transit Bureau procedures. This position shall also assist the County's Operations Manager and Transit Capital Program Manager with the planning, development, implementation of technology. Specific project responsibilities and tasks shall include, but not limited to:

- Assisting with ITS development and deployment along major travel corridors and at transit facilities. This function will include coordinating with WMATA and Transit, and system interface with the County's traffic control technology center.

- Coordinating ITS technology development and deployment with WMATA, Council of

Government, Virginia Department of Transportation (VDOT) and other regional partners, including representation of Transit at regional coordination committees.

- Managing the operations of the Transit Bureau's technology hardware and software – in particular managing use, repairs/upgrades, state of good repair, and replacement according to standard procedures.

- Coordinating implementation of County Transit Signal Priority infrastructure and operations procedures with County staff and regional and local jurisdictions.

- Advising and assisting Transit with development, deployment and operations of ITS technology and real-time passenger information systems, including on bus technology and management information system.

- Advising and assisting Transit with the development of information and communications technology hardware and software, and the interface with other technology divisions within the County's Division of Transportation (DOT), and other County agencies or program, including emergency management.

- Monitoring the status and administering the deployment and maintenance of real time information displays at transit stations, transit facilities, major bus stops and activity centers such as County community centers and office building. Managing this portion of the Program will require coordination with the County's Bus Stop and Street Operations Coordinator, Transit contractor and WMATA.

- Assisting with the testing and installation of new technology including a bus video system, off vehicle fare collection system, any changes to or new technology for the region's transit are payment system and business intelligence system.

- Managing the tagging and documentation of technology assets, in coordination with the Transit Facilities and Equipment Manager if position is funded.

- Compiling and organizing data generated from the technology for use by County management and operations staff.

- Coordinating with WMATA and other transit operators in the region; participating in technology work groups.

- Coordinating with Arlington's Department of Technology Services (DTS) and Department of Environmental Services (DES) Technology Manager and developing DTS business plans as needed.

- Coordinating with TE&O Bureau and other internal stakeholders.

- Developing standard operating procedures for transit technology.

- Assisting in developing scopes of work, RFPs and ITBs in coordination with Transit Capital, Procurement and Contract staff.

- Assisting in managing contractors including technology contract period, licensing, warranty and support.

- Reviewing, reconciling and recommending action on project related invoices. - Maintaining files and project documentation according to County direction and in accordance with federal and state requirements.

- Providing monthly progress reports and look a-heads.

Required Qualifications and Skills:

- A Bachelor's degree in electrical engineering, computer science, information technology or a related field and at least 3 years' experience in design, deployment or operations of ITS, including some experience with transit ITS operations or an Associate degree in a related field and five (5) years' experience with ITS technology and transit operations.

- Substantial knowledge of design, deployment and operations of information and communications technology utilized in ITS programs.

- Basic knowledge of fixed route bus and/or rail operations.

- Basic knowledge of traffic signal systems.

- Ability to read and understand technical specifications and designs for ITS technology, and related systems, e.g. signal systems.

- Experience with basic project management, including design and construction contracts.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

- Ability to read, analyze, and utilize data, including an ability to develop spreadsheets, tables, charts, etc. of data or analyses.

- Ability to draft reports, memoranda, presentations or other materials.

- Excellent interpersonal and customer service skills and the ability to work in a team-oriented environment.

Future Positions

The County may expand service levels to meet the County's needs and demands. Exercising Optional Services shall be at the sole discretion of County.

1. Transit Facilities and Equipment Manager Transit Facilities and Equipment Manager shall be responsible for planning and overseeing the repair and maintenance of all transit infrastructure and equipment. Specific project responsibilities and tasks shall include but are not limited to:

- Procuring and overseeing the cleaning, snow removal, preventive maintenance, repairs, and other maintenance requirements of the following:

• Approximately 1100 bus stops including bus stop poles, signs, bus shelters, benches, and bus stop furnishings
• 65 buses and ancillary equipment
• operations and maintenance facilities
• Bus maintenance equipment
• Develop interagency Memoranda of Understanding and bid procurements as necessary for snow removal, trash pickup, and bus facility maintenance

- Developing and maintaining an inventory of:

- Documenting operating and maintenance requirements and procedures of transit buses, facilities and other assets.

- Maintaining operations manuals and warranties for all transit assets except technology hardware and software.

- Coordinating with the County's Facilities Maintenance Bureau, Water Sewer Streets, and Solid Waste Bureaus.

- Planning for and managing replacement of buses, equipment and facilities when useful life is met.

- Developing scopes of work and assisting in procuring contracts for, at a minimum:

• Buses and equipment
• Independent bus line inspections for bus rehabilitation and new bus purchases
• Cleaning and maintenance services

- Developing specifications and independent cost estimates for rehabilitation, replacement and expansion of buses and equipment.

- Managing bus purchase/rehab and inspection contracts.

- Estimating operating and maintenance costs and develop annual budget for transit asset management.

- Reporting bus and asset inventory to the Virginia Department of Rail and Public Transportation's online database.

- Maintaining compliance with the Federal Transit

• maintenance of ADA-associated equipment

- Maintaining files and project documentation according to County direction and in accordance with federal and state requirements.

- Reviewing, reconciling and recommending action on project related invoices.

- Providing monthly progress reports and look a-heads.

Required Qualifications and Skills:

- A Bachelor's degree in business, transportation or community planning, or a related degree, and at least four (4) years' experience related to fleet management and maintenance.

- Strong understanding of vehicle systems and technology.

- Strong customer support and technical skills in fleet operations and maintenance, asset management and lifecycle costing.

- Knowledge of Federal Transit Administration Asset Management Regulations (CFR 49), local motor vehicle laws, OSHA, CDL, DOT and other pertinent regulatory requirements is essential.

- Thorough understanding of finance and accounting relating to the acquisition (purchase or lease) and rehabilitation of vehicles and maintenance equipment.

- Excellent interpersonal skills, communication (verbal and written), management, negotiations and presentation skills.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

- Must be able to attend evening and Saturday meetings.

The Project Coordinator shall be responsible for monitoring the implementation of the County's Transit Operations Program. This position reviews transportation operations, asset and project data and monthly progress reports in a project monitoring database for reasonableness, and makes corrections as needed; communicates potential problems to upper management when federal, state, regional, and local funding is in jeopardy; researches, recommends, and provides assistance with problem resolution. Specific project responsibilities and tasks shall include but are not limited to:

- Monitoring and reporting progress status on the schedule and budgets of all transit

- Monitoring and reporting on the financial status of all transit operations program

projects.

- Coordinating the preparation and submission of all reports and forms required to state,

regional and federal agencies.

- Monitoring the status of all reports and forms required by the County for transit projects

with federal, state and regional funding.

- Examining reports and plans prepared by others to ensure factual accuracy,

completeness, and soundness of reasoning.

- Maintaining files and project documentation according to County direction and in

accordance with federal and state requirements.

- Providing monthly reports and look a-heads.

Required Qualifications and Skills:

- A Bachelor's degree in Business Administration, Engineering, Construction Management or a related field or at least three (3) years' experience in transit service planning or operations project management.

- Organizes and presents verbal and written research/analytical reports.

- Excellent interpersonal skills, communication (verbal and written) and presentation skills.

- Prepares letters, memos, and reports (i.e. project initiation, project overviews, status, etc.) using clearly organized thoughts, proper sentence construction, punctuation, and grammar at a level appropriate to the audience.

- Working knowledge of Microsoft Office Suite, including Outlook, SharePoint, Word, Excel and PowerPoint.

Job Application Instructions:

THE TITLE OF THE POSITION APPLIED TO MUST BE LISTED AT THE TOP OF YOUR RESUME. To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements.