Training Manager - Port Washington State Bank : Job Details

Are you passionate about empowering others and shaping the future of retail banking? PWSB is seeking a dynamic Training Manager to lead our retail employee onboarding and development programs. If you thrive in a collaborative environment, love designing impactful learning experiences, and want to make a real difference in people's careers, we want to meet you!What You'll Do* Onboard & Inspire: Welcome new associates and facilitate their journey into our culture, banking systems, and client experience.* Design & Deliver: Create and enhance training content for tellers and bankers, ensuring materials are accurate, relevant, and engaging.* Lead Learning: Develop curriculum aligned with PWSB's vision, and deliver training both virtually and in-person for maximum impact.* Collaborate & Innovate: Work with subject matter experts, Department Heads, HR, and retail leaders to evolve our training programs and support new products, technologies, and processes.* Mentor & Motivate: Build and maintain a mentoring program, making subject matter experts a core part of our training approach.* Drive Excellence: Assess training effectiveness, gather feedback, and continuously improve our programs using best practices and performance metrics.* Champion Technology: Implement and maintain our LMS system, supporting all-employee training initiatives across the bank.* Partner Across Teams: Support cross-functional projects and help identify professional development opportunities for retail staff.What You'll Bring* Education: Associate degree or post-secondary coursework (equivalent experience considered)* Experience: Minimum 3 years in banking, training, and/or talent development.* Skills:o Strong organizational and project management abilities.o Excellent communication, facilitation, and interpersonal skills.o Advanced attention to detail and analytical thinking.o Experience with LMS platforms and eLearning tools (preferred).o Knowledge of banking operations, compliance, or customer service.Ready to make an impact? Apply today and help us build a culture of learning and growth at PWSB!