Training Developer - Genesys Consulting Services : Job Details

This is a 18 month opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension).

Required Experience:

• 24 months experience using AI tools (e.g., ChatGPT, Bard, Copilot)
• 36 months experience designing training materials, eLearning, job aids.
• Possession of Bachelor's Degree
• 18 months experience facilitating or supporting train-the-trainer programs.
• 12 months experience with support and maintenance, including training, documentation, and troubleshooting. Experience must include documentation of system configurations, workflows, and user guides.
• 24 months experience coordinating training projects or digital rollouts.
• 12 months experience designing inclusive or accessible learning programs.
• 24 months experience translating technical content for general audiences.