Training Content Writer - Noora Health : Job Details

Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family.

With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 24 million caregivers and patients across 12,100+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).

In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.

Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health's mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.

Location: Onsite - India (Bengaluru) or Bangladesh (Dhaka) or Indonesia (Jakarta)

WHAT YOU WILL DO

Noora Health is seeking an experienced Training Content Writer to join our cross-country training team and develop impactful learning experiences for healthcare staff in partner hospitals and community settings. In this role, you will be responsible for improving the delivery of our Training of Trainers (ToT) sessions across both physical and digital channels. You will work with medical experts, government stakeholders, healthcare workers, cross-functional teams to understand the learning needs and develop training content that meet those needs.

Conduct Training Needs Analysis (TNA)

• Develop Training Needs Assessment (TNA) framework
• Conduct training needs assessments and analysis

Conduct secondary research

• Carry out literature review, desk research and document analysis to compile the training content

Develop training content

• Develop training content and curriculum
• Support the training teams in contextualising and adopting the curriculum to suit different contexts, geographies, and medical conditions
• Create curriculum development processes and pipelines to streamline content review and validation processes

Conduct training effectiveness and impact studies in collaboration with the Learning and Sharing team

• Co-develop framework to understand the content effectiveness and impact
• Carry out content effectiveness and impact studies in collaboration

Assist in accreditation of the training program

WHO WE ARE LOOKING FOR

Must-have skills

• Bachelor's or Master's degree in Education, Health sciences, Public health or equivalent professional experience in Content Writing for 6-8 years.
• Strong understanding of content writing and curriculum development for both in-person and digital training
• Exceptional writing, interpersonal, and communication skills
• Ability to work independently and as part of a team

Nice-to-haves

• Experienced in training needs analysis and impact study methods
• Ability to think strategically in the long-term and tactically in the short-term
• Passion for improving healthcare and a commitment to serving communities in need
• Problem solving and project management skills
• Knowledge of User Experience (UX) study methods, Miro, Figma, and Notion will be an added advantage

At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.We encourage people from all backgrounds to apply for positions at Noora Health.