Training Assistant - The Greer Group : Job Details

Job DescriptionThe Greer Group is recruiting a Training Assistant for our client in Raleigh. This is a long-term temporary position through May 2026!Work hours are Monday -Friday, 8: 30 AM -5: 15 PM. Must be comfortable working extensive overtime, including evenings and weekends! Work weeks can be 50-60 hours.

• Assist in training over 2000 Precinct Officials and Early Voting workers for the upcoming elections.
• Become very familiar with election procedures and laws pertaining to all types of elections in Wake County.
• Assist in setting up and breaking down training rooms.
• Set up and provide technical assistance with microphones, laptops, slideshows, and AV equipment.
• Type up notes in Microsoft Word, PowerPoint, and create Excel spreadsheets as needed.
• Provide Trainer and Official assistance before, during, and after class
• Maintain inventory of equipment and supplies.
• Assist with minor edits to training materials, including PowerPoints.
• Provide telephone support for election day precincts, advise officials on procedures and troubleshooting.
• Assist in reconciliation after elections and identify training issues and other issues that need follow-up.
• Restock training material and pull/pack materials to be mailed to Officials.

Job Requirements

• Must be at least 18 years of age and legally eligible to work in the US.
• Ability to collaborate and communicate well in a tight-knit team environment
• Organization and attention to detail
• Flexibility to perform different tasks throughout the day
• Must have strong organizational and time management skills (filing, checklists, timelines)
• Must have strong communication and customer service skills
• Ability to lift 20 pounds.
• Knowledge of Windows 10 OS and Microsoft Office Suite - testing is required for consideration.
• Candidates with a College degree preferred.
• Providing customer service over the phone / call center experience
• Ability to multitask and work in a fast-paced environment
• Complete a background check and drug screen.
• Must obtain a valid North Carolina Driver's License - motor vehicle report is required.